Heatpumps.ca installed a new heat pump and a new gas furnace (as backup heat) at our home in Brampton.
We first spoke to Darren and the experience was very positive. We had a lot of questions and Darren answered all of them in detail. There was no hard-sell or pressure whatsoever and we felt completely comfortable speaking with him.
Once we decided to go ahead, Darren helped get us started on the government rebate process. He also offered us referrals for an electrician & for the energy audit, but left us free to use our own people. He checked in regularly to make sure everything was moving forward.
On install day, Drew and Cesar were courteous, friendly, and worked hard to get the install done on time even after some unexpected hurdles. They worked together smoothly with our electrician.
Overall, a totally positive experience and we would happily recommend HeatPumps.ca to anybody considering a new installation.
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- Company Response
Thank you Saul, for allowing us to help you with your HVAC needs. We are very blessed to have such a fantastic team in place and we all strive to give our clients the best experience possible. Thank you for your kind words and we are so happy that you are pleased with our work.