Staff was great but the measures must have been wrong as a big gap was left on one side of the door between the wall and the frame. Caulking was grossly applied in order to cover the gap. Top plate not matching the door color. The glass insert has smudges on the inside. Quite disappointed.
- Approximate cost of services:
- Company Response
Dear Marcela C,
Many thanks for your feedback 9 months after the door installation. We'd hope you'll call the office prior to leaving such unreasonable review. We have post installation completion form that shows your satisfaction.
Please attached supporting picture showing the caulking, gap etc. to further support your statement with visual evidence. Please note that color matching was sent to you prior for review and we do have your written statement to proceed.