If you are looking to have your oven fixed, please stay away from Belaty. We used Belaty to fix our oven and over 4 months later our oven still isn't working. The customer service is awful, they sent 3 people out and continue to charge us. They are holding us hostage with a broken oven and insisting we pay more to get it fixed. We have spent nearly $400 over 4 months and still have no working oven. They have offered a $75 refund. Please avoid using them.