Highrise Service Group

House & Apartment Cleaning
Ottawa ON K1K 1J1
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89%

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Reviews by rating (past 12 months)
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Reviews for Highrise Service Group

Average customer rating:
10 10 (6 reviews)

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thierrypapineau
thierrypapineau
0 reviews Ottawa, ON
10/10

Home cleaning

I was extremely impressed with the service I received. For a first-timer it was a great experience. I will definitely be a repeat customer and I will certainly recommend Highrise Service Group to anyone.

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Company Response

We're happy to hear :) Thank you for taking the time to leave us a review! We look forward to cleaning your home again :)

bglons1
bglons1
0 reviews Ottawa, ON
10/10

Excellent services

Always very consistent excellent service on time and very thorough I would definitely recommend them

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Company Response

We're happy to hear :) Thank you for taking the time to leave us a review and for your continued support through the pandemic.

craig
craig
0 reviews Ottawa, ON
10/10

Great service, excellent quality

My condo was so perfectly clean afterwards that I was almost afraid to make dinner, I was worried about ruining perfection!

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Company Response

We're happy to hear :) Thank you for taking the time to leave us a review! We look forward to cleaning your home again :)

Ryan M in Ottawa
Ryan M in Ottawa
2 reviews Ottawa, ON
10/10

Condo Cleaning

The Highrise Service Group team has been cleaning our downtown Ottawa condo on a regular basis for over a year now. I must say we are very impressed with their service. They are prompt, professional, and detail oriented. We have two cats so it cannot be an easy task, but every week they are here to make sure our place is spotless. This has been a lifesaver as we are both very busy with work, and allows us to spend time doing other more enjoyable things. Special shout-out to Olivia who has been our regular cleaner for awhile now, and is amazing with the cats!

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Company Response

Hi Ryan, We're happy to hear :) Thank you for taking the time to leave us a review and for your continued support through the pandemic.

jennyknox57
jennyknox57
0 reviews Ottawa, ON
10/10

Clean apt.

Olivia on time. She is always pleasant. Very lovely. And work is done very quickly.

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Company Response

We're happy to hear :) Thank you for taking the time to leave us a review!

Private User
Private User
0 reviews Ottawa, ON

First Review

10/10

Cleaning service

I first tried out this service with a one off cleaning, and liked the work done, and the cleaner, so much that I decided to sign up for bi-weekly. Another thing I like is that you're not stuck in a contract, you can change as needed for frequency.

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Company Response

We're happy to hear :) Thank you for taking the time to leave us a review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Highrise Service Group

Highrise Service Group was born in April of 2020 after finding a lack of professional services designed specifically for those who live in condominiums and apartment buildings. Not to say that these services didn't already exist, we found that four major things were missing:

1. Proper Training: We've invested highly in the training of our cleaning specialist and in the products they use. Keeping both our staff and clients in mind, we use both eco friendly and biodegradable products.

2. Security: We've implemented security measures to keep your mind at ease. Our specialists are background checked, are always in uniform and carry an ID badge with their name, position and a security code that will verify their Identity and clean criminal record.

3. Technology: Our online scheduler and customer dashboard allows our clients to make changes to their bookings 24/7. Although we've added technology to our services, we still have a phone number that will be answered by a human, not a robot.

4. Insurance: Keeping your property and it's belongings safe. We're happy to say that our services are insured, bonded and our staff is covered by WSIB. Keeping your mind at ease.

HOW WE'RE DIFFERENT
At Highrise Service group, we've tailored our services specifically for those who reside in condos and apartment buildings.

Upfront Costs
We've all been on the other end of a sales call or even taken time out of our day to schedule an at-home estimate. At HSG, our pricing is listed directly on our booking form, fully transparent with no hidden fees.

Pay Securely Online
Our stress free services include never having to go to the bank or writing us a cheque. Our encrypted online scheduling system will automatically charge the card on file once your cleaning is completed.

No Contracts
Our services have no end date and can be canceled at any time. All we ask is for 24 hours notice if you need to make any changes.

Locally Owned
We are proudly Canadian! Locally owned & managed in Ottawa, ON.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
We use eco friendly & biodegradable products. Ensuring the safety of both our clients and our staff members. Products and equipment included at no extra cost.
SERVICES
We offer a wide range of cleaning frequencies. - One Time clean - Move In/Out services - Weekly - Biweekly - Monthly - 2x, 3x & 5x a week
WEBSITE
https://www.hsgcanada.com
YEAR ESTABLISHED
2020
NUMBER OF EMPLOYEES
3
RETURN POLICY
24Hr Satisfaction Guaranteed
PAYMENT METHOD
Credit & visa debit
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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