PatchBoyz Drywall Repair

Formerly PatchBoyz Toronto Drywall Repair, PatchBoyz Ottawa Drywall Repair
Drywall Contractors
Ottawa ON K2E 7E8
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PatchBoyz Drywall Repair
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Reviews by rating (past 12 months)

Reviews for PatchBoyz Drywall Repair

Average customer rating:
9.8 10 (44 reviews)

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Douglas
Douglas
3 reviews Toronto, ON
4/10

Patchy work, sketchy business practices

It began with a ceiling repair quote for less than half of what the job ended up costing. It ended with a 4-foot crack between drywall sheets because no joint tape was used. In between were many hours of remedial work and clean-up done by me because much of the work was poorly executed: no taping of joints, as mentioned, no corner beads on corners, lots of air bubbles in the mudding work that had to be spackled and repainted, lots compound and paint specks on walls, floors, tiles, cabinets, and trim. When I showed the image of the 4-foot crack, the office told me it was due to a structural problem, which problem was mine, not theirs. Will never use patchboyz (and/or girlz) again; will warn loved ones against making the mistake we made.

Approximate cost of services:
$2,600.00
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Company Response

Dear Kevin Mercier,

We remember your job quite well as these details are unmistakeable. We’ll assume that you’re using a friend, douglas’, account to leave your review.
While we understand you're frustrated, we're surprised you're taking it out on us.

We addressed your claim with an email to kevin.mercier@scs.on.ca
Perhaps you didn’t receive our reply?

We’re happy to recap here with a little less detail through an enumerated bullet format

1. You had water damage and chose to do the demolition and remediation yourself.
2. You had us come in and repair the ceiling
3. One morning half way through the job, we arrived to see you had torn down all our work.
4. We expressed our shock and concern, and you yelled at our office staff for no reason.
5. We re-did the work for free. (we only billed you 10 hours out of 26:36 hours worked)
6. 8 months later you approached us saying there were cracks and we didn’t use tape
7. We examined your pictures and identified that you failed to install structural floor framing where you removed the old.

This of course results in the shower, toilet, sink and occupant above causing bowing in the floor and ceiling below. That’s a lot of weight. The technician on site has been mudding for 10 years. He did not fail to use tape the first nor the second time we did the work for you.

Unfortunately we can not bear the responsibility nor the financial burden of your framing work. Failing to hire a proper mold remediation company and opting to remove structural items on your own is a serious matter. We understand your frustration for sure. Many people are enduring tough financial times and one has to try and save money where they can. Unfortunately, however, this was out of our control.

Yours in service,
The PatchBoyz & PatchGirlz Team

Curtis in Toronto
Curtis in Toronto
2 reviews Vaughan, ON
10/10

Water Damage and Drywall Replacement

I used Patchboyz recently for some water damage/drywall replacement and they did a fantastic job. Their communication before, during, and after the job was excellent, the technicians were professional and courteous, and the work was done with excellent quality. I will definitely use Patchboyz for my next similar job, and would recommend them to friends and family!

Approximate cost of services:
$1,000.00
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Company Response

Hi Curtis, thank you for the wonderful recommendation. We were happy to help you with your drywall ceiling repair in Concord.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Unbelievable professionalism, customer service and quality.

We had a newly renovated bathroom leak into the living room ceiling and the repair left us with a less than flat ceiling. Having used Patchboyz in the past we were very happy when they were asked to come address it. Patchboyz didn't cut corners or just slap a bandaid on the ceiling, they fixed the source of the bump and we once again have a flat ceiling with no signs it was ever repaired.
We will continue to use them for all our drywall repairs.

Approximate cost of services:
$2,000.00
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Company Response

Hola!
We know exactly who you are and remember the job very well. Thank you for giving us the opportunity to rectify this for you so you can have an intact ceiling for Xmas. :)

Basil F.
Basil F.
4 reviews Toronto, ON
10/10

Absolutely amazing.

Phenomenal drywall repair. The entire experience from quote to work was effortless, seamless, and stress free. Quote was also very competitive. Vitor's attention to detail and craftsmanship was astounding. Thank you Vitor and Kybor!

Approximate cost of services:
$1,500.00
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Company Response

Hi Basil, thank you for taking the time to review us on two different platforms. It's very flattering and makes us think we must be doing something right. :D

JM in Toronto
JM in Toronto
7 reviews Toronto, ON
10/10

Drywall repair

I recently had a water leak in the basement ceiling, as well as some minor damage in an upstairs bedroom ceiling due to a roof leak years ago. PatchBoyz had done a ceiling repair for my neighbour so I checked out their excellent references on Homestars.

The work was scheduled quickly. Vitor did an amazing job: on time, quick and efficient, professional and friendly, patching, mudding and priming the two areas. Kybor's excellent project management added to my peace of mind about PatchBoyz.

Approximate cost of services:
$1,000.00
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Company Response

Hi JM,

Thank you for entrusting us with the project. We're glad you appreciated our communication and the resulting execution. We couldn't have done it without you giving us the opportunity. So, thank you!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Great to work with

For a project to repair drywall imperfections in a bedroom prior to repainting, Patchboyz worked with my timeline and budget, did the work on time and with professionalism.

Approximate cost of services:
$1,200.00
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Company Response

Yes we did! :). Thanks for telling the world.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Happy customer in Woodbridge

Ceiling and bathroom drywall repairs in my house were performed as promised, on time, excellent job. Crew worked fast & efficiently., cleaned up. Would definitely hire your service again. Thankyou!

Approximate cost of services:
$1,350.00
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Company Response

Thank you so much for allowing us to restore things back to normal. Great client. Would be happy to work with you again any time the need arises. :)

Dawn in Ottawa
Dawn in Ottawa
2 reviews Ottawa, ON
10/10

Repair poor plaster and paint job on ceiling

Patchboyz cam in after another contractor did a sub par job removing my popcorn ceiling. They completely covered the poor plaster and paint job and left my ceilings looking great. Am hiring them again to remove popcorn in a bedroom and laundry room because I was so pleased with their work.

Approximate cost of services:
$6,000.00
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Company Response

Hi Dawn. Thank you so much for taking the tim to leave us a review. We're happy to be coming back soon. :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Patching ceiling hole

The work is so well done that the patch is almost invisible. Jonathan was able to match the 50-year old stipple extraordinarily well. Jonathan did an excellent job of protecting the rest of the house from dust and when the job was complete, I did not have to
Clean my house. I highly recommend PatchBoyz.

Approximate cost of services:
$600.00
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Company Response

Hola! Thank you for taking the Time to share your experience with the world. We appreciate it.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Patching Holes

Patchboyz did a fantastic job. Very professional, open and courteous throughout the entire process, from quoting, scheduling, completing the work, and invoicing. Overall an excellent service experience, and I would not hesitate to recommend Patchboyz to family and friends. Thank you!

Approximate cost of services:
$750.00
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Company Response

Thank you! We will continue to uphold to this standard of service... Promise!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about PatchBoyz Drywall Repair

PatchBoyz Specializes in Drywall Repair, Stipple removal and Asbestos Removal. This includes but is not limited to wall and ceiling repairs, ceiling stipple removal, ceiling flattening, ottawa popcorn ceiling removal and ceiling finishing and painting. With same-day service, we're fast, we're friendly, and we'll prove it! Ceilings, Leaks, cracks, repairs ...
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