QS Flooring & Stair

Floor Retailers
Richmond Hill ON L4B 3B2
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QS Flooring & Stair
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Reviews for QS Flooring & Stair

Average customer rating:
9.9 10 (59 reviews)

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akohtc in North York
akohtc in North York
1 review Toronto, ON
9/10

Carpet replacement

Samhadi was very professional when I ask him to replace the carpet due a plumbing leakage in the basement. He accommodated our urgent need with promptness and professionalism. Will certainly engage his services again.

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much of your kind review. We can complete the urgent works because of prompt decision of approving the available carpet, and of your support throughout the carpet replacement.
Appreciate your business, trust and support.

Don & Sarah M.
Don & Sarah M.
2 reviews Mississauga, ON
10/10

Quality work and easy to work with

We were looking to update our flooring on main and upper floors. We had a mix of carpet, tile and hardwood and wanted to put in all engineered hardwood. We turned to HomeStars where we'd always had success finding contractors. We reached out to three companies for quotes and ideas and ultimately selected Sam at QS. He provided not only a competitive price but also a one-stop solution to redo existing staircase, install hardwood, and even replace some tile. Sam had useful tips while we planned the job, and had great solutions to tricky portions of the job. All the crew that Sam brought in were top notch, easy to work with and completed high quality work. The project was completed on time with no damages or clean ups and they were happy to come back for any small touch ups we requested. We love our new flooring and would recommend Sam at QS to anyone with a similar project.

Approximate cost of services:
$40,000.00
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Company Response

Thank you so much of your kind words, there are contributions from you who made the project completed successfully.
Your total of 1,700 sq ft flooring replacement and stairs refinishing of both 1ft and 2nd floor and with you and your family live inside when we do the works need good cooperation and supports.
Your total support of practically allow us to work freely and even most of the time you left your home key to us help us to work faster and complete the works more efficiently.
We are very happy too that you love the result of the works as a result of our collaboration.
You are very kind, polite, very nice and sometimes you even treat our installers with coffee when they were working in your home.
Thank you so much of your business and support to us Don & Sarah, we will remember you as one of our best customers.

vivian in Toronto
vivian in Toronto
1 review Toronto, ON
10/10

Second storey floor and stairs

Wed been putting off replacing our old and squeaky floors because it seemed like such an onerous job. Sam was very patient while we changed our minds, delayed, and asked a million questions. Once we gave the go-ahead, Sams team, made up of Tom and another fellow started right on time, bright and early each day, and were done within a week. Each night, everything was left tidy and they protected the house from dust as much as possible. T hey were very courteous and did an amazing job. In the end, everything looks great and were so glad we chose QS Flooring because they made it as painless as possible.

Approximate cost of services:
$18,500.00
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Company Response

It was a pleasure to reply and answer all of your questions because it will help both of us to know the detail of what will be done. And thank you of your trust and support through out entire project execution, and your understanding about the disturbance during the work. I remember that our installer work even during weekend and sometime come very early in the morning because we want to complete the work asap and enable you to come back to your normal day-t0-day activities.
Thank you so much of your business, support, patience and courtesy. You're the best!

Wendy Toronto
Wendy Toronto
4 reviews Toronto, ON
10/10

Great Job

Sam provided us with a quote for new ceramic tile in our kitchen, and was knowledgable enough to point out potential issues and ways to solve those issues, which meant there were no unpleasant surprises.

The work was done ahead of time, it was originally expected to take a week but it only took four days, which is amazing when you're living without a kitchen!

We are very happy with the results, it looks great! Sam is a very kind, polite, reliable person to deal with, and I would recommend hiring him to anyone who needs new flooring.

Approximate cost of services:
$4,500.00
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Company Response

Hi Wendy,
Thank you for your kind review, which I believe you wrote during your holiday in Kirkfield, and glad to know that you are happy with our works.
The success of this work is result of both of our effort, and you & Chris also very helpful and very active at first day of the works and guide us the where the location to move your appliances, etc. This help us to complete demolition of your flooring on that day and resulting to completion of the works ahead of our schedule.
Thank you so much of giving your works to us, your support and cooperation throughout the project.

10/10

Kitchen, hallway, and stairway tile replacement

Sam and his company were responsive, honest, and trustworthy. Sam was transparent about what was included and not, so that I could make an informed decision, with no nasty surprises on hidden costs. Many contractors tell you that they will show up and just dont, but Sam and his labourer were reliable and on time. They were careful with our place, putting up plastic and laying down sheets to protect the surroundings. The work was carefully done, and Sam inspected it himself and rectified the one little nit-pick he found. This contractor was actually a great pleasure to work with. Thank you, Sam; the work was impeccable!

Approximate cost of services:
$12,000.00
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Company Response

Hi Marie & John,
Thank you so much for your compliment and kind words.
The project was completed successfully because you explained to us clearly what you want to achieve and support us from beginning to end of the project.
It was a pleasure to work for you, and thank you so much of your courtesy, support and cooperation throughout the project.

Yang in Brampton
Yang in Brampton
0 reviews Toronto, ON
10/10

Flooring installation

I replaced all the carpet and hardwood in my condo townhouse on 1st, 2nd and 3rd floors.
We found out all the floors are concrete even on the upper floors.
There were cracked and uneven in many spots, which were unnoticed under carpet, but will be squeaked under hardwood.
Sam and his team worked very hard to make it perfect.
We are very pleased with the result.

Approximate cost of services:
$11,000.00
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Company Response

Dear Mr. & Mrs. Yang,
Thank you so much of your business and also your kind review.
Appreciate your understanding and cooperation when we report issues of cracks and uneven concrete/cement subfloor.
We also found similar issues at other project when we replace carpet with new flooring as those kind of problem would be found after we remove existing carpet and carpet underpad.
It is a pleasure to work for your project and particularly you also notice that we fixed the subfloor problem in order to install new flooring properly.
However, the success of the project is made possible by your cooperation and quick decision when we explain about the problems and suggest solution of the problems.
Once again, thank you so much for your trust, cooperation and compliments throughout the project.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent craftsmanship, honest and professional

Sam and his team take rightful pride in their work, and they work extremely hard to make the entire experience an outstanding one. We had the runner and carpeting pulled up from two flights of stairs, and then had the stairs refinished. When the carpet was removed from one flight of stairs, we discovered the wood quality was too poor to refinish. Sam listened to what we wanted, continued to work to keep costs fair and reasonable, and provided clear expectations for the project. From initial estimate to completion, the communication and transparency were outstanding. They went beyond the call and eliminated the squeakiness of our old staircase, repaired railings, and completed all work tidily and on time. We are so pleased with the results and with how smoothly the project went, even when unexpected challenges arose. The entire team was so kind, skilled, and professional. They really care about doing not just a good job, but an excellent one.

Approximate cost of services:
$9,800.00
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Company Response

Thank you of your compliment and kind words Dori,
We appreciate your kind understanding of the challenge and unexpected stair treads/steps condition, and also made decision quickly to avoid delay of the refinishing works.
I am glad that you notice that we try to do more than what we should do and eliminate squeakiness of your stair steps, we did that because we have opportunity to do something that time and because there will be no opportunity to fix the squeakiness after we refinish and upgrade your stairs.
Thank you for your kindness, courtesy and cooperation from beginning to the end of the project which make your project successful.

MattG in Richmond Hill
MattG in Richmond Hill
3 reviews Richmond Hill, ON
10/10

Main Floor, Stairs and Second Floor

We recently completed a major renovation job where QS Flooring installed new hardwood flooring on our main floor, second floor and refinished our stairs to match. From Day 1 Sam was extremely punctual, timely responses to all of our questions and was on time/on budget. I would not hesitate to hire Sam in the future for my other projects.

Approximate cost of services:
$30,000.00
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Company Response

Hi Matthew,
Thank you so much for your kind words, and you are very supportive and cooperative throughout the project execution.
This project is completed successfully because of your support too, without your support we would not be able to execute the project smoothly.
Thank you so much and appreciate your business.

Private User
Private User
Private User reviews Toronto, ON
8/10

New floor in kitchen dining living hallway and hall closet

I am pleased with my floor. Sam took care of any problems on a timely basis. I will have my bedroom floor done very soon

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your review Linda, and also for your understanding and cooperation to deal with mold suspicion when our installer found your condo concrete subfloor was still wet at some area when we remove existing flooring underlayment. It was unexpected to both of you and us because the leakage happened about 5-6 months before we replace your flooring. Most important is that we clean up the mold, which initially was not in our estimate and plan, and continue the flooring replacement. It was made possible because of your understanding and cooperation throughout the project execution. Once again, thank you so much and we are looking forward to our future project and your bedroom flooring replacement.

Nelson in Toronto
Nelson in Toronto
1 review Toronto, ON
10/10

Excellent customer service and flooring work!

Very satisfied with the service provided by Sam and his team. They have very patiently answered all ours question and were always eager to stop, listen, and help. Would immensely recommend his services for all your flooring needs!

Approximate cost of services:
$7,400.00
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Company Response

Thank you for your kind words Nelson,
We are grateful to have you as our customer as you are very courteous and willing to accommodate and help us even without being asked for.
Thank you for all you have provided and all your supports throughout the project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about QS Flooring & Stair

We are a contractor with focus of residential FLOORING and STAIR works. Unlike other contractor who assign their crews to do all kind of flooring works, we assign specific crews to do specific flooring installation to ensure the quality.
We do various flooring materials and stair, and we offer following services:
- Supply & installation Hardwood, Laminate, and Vinyl flooring
- Supply & installation of Ceramic / Porcelain / Stone tile for Kitchen / Bathroom floor & wall
- Supply & install wood stair with either wood or iron pickets.

We come for free estimate, provide good advice during findings and discussion during the visit to ensure you choose the right materials for your project. More over, we will also show some samples you may choose for your project.

Doing flooring & stair right at the first time is very important because it cost a lot of money and cause disturbance during the works. We aim to provide Excellent QUALITY, SERVICE and TIMELY project execution to turn you to our another happy customers.

CATEGORIES
Floor Retailers and Floor Laying & Refinishing
WEBSITE
https://qsflooring.ca
YEAR ESTABLISHED
2006
WARRANTY TERMS
1 Year on Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.