I replaced all the carpet and hardwood in my condo townhouse on 1st, 2nd and 3rd floors.
We found out all the floors are concrete even on the upper floors.
There were cracked and uneven in many spots, which were unnoticed under carpet, but will be squeaked under hardwood.
Sam and his team worked very hard to make it perfect.
We are very pleased with the result.
- Approximate cost of services:
- $11,000.00
- Company Response
Dear Mr. & Mrs. Yang,
Thank you so much of your business and also your kind review.
Appreciate your understanding and cooperation when we report issues of cracks and uneven concrete/cement subfloor.
We also found similar issues at other project when we replace carpet with new flooring as those kind of problem would be found after we remove existing carpet and carpet underpad.
It is a pleasure to work for your project and particularly you also notice that we fixed the subfloor problem in order to install new flooring properly.
However, the success of the project is made possible by your cooperation and quick decision when we explain about the problems and suggest solution of the problems.
Once again, thank you so much for your trust, cooperation and compliments throughout the project.