A1 Snow Removal

!!! DO NOT DO BUSINESS WITH A1 SNOW REMOVAL!!!

If there's a negative star review, I'd have given it.

I decided to go with A1 Snow when I saw 5 star review (based on like 4 reviews if I remembered correctly back in 2020 in another website, not google review). However, what they promised, they NEVER DELIVER!

I paid for snow clearing for both driveway and walkway as well as salting service. They promised to come to clear the snow before I leave for work in the morning (8:30am written in the contract), perhaps only once they did it and that's because they came in the very early hours like 2am. The rest, they never bothered to come.

In the contract, it says that they'll come again when city snowplow is done. However, not even once they did.

Called them, but they never picked up. Text them, perhaps 1 every 5 text, it replied. Paid of salt service, but not once they did any salting to either both my driveway or walkway.

Today (Feb 16, 2021), I called and he said he'll come within an hour. However, after more than 2 hours (as of writing this review) he still hasn't shown up. Called him but went straight to voice message. Texted him but no reply.

One last thing. When I was able to get hold of him on a call, he's excuses would always be mechanical issue.

Very Unprofessional, Never deliver and Unresponsive.

Avoid A1 Snow and do business with another company. This is the worst experience I had.

Feb 17, 2021 Update: 13 hours after our ended call (8:09pm), not only didn't Isaiah came, not even his employee and/or his subcontractor came. In other words, yesterday, no one came to clean my driveway and walkway. This kind of service is UNACCEPTABLE!