Apoena Kitchens

Kitchen & Bathroom - Cabinets & Design
Toronto ON M5V
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HomeStars  >  Kitchen & Bathroom - Cabinets & Design in Woodbridge  >  Apoena Kitchens  >  Do not hire them before you read this review
Isabella
Isabella
1 review Toronto, ON
0/10

Do not hire them before you read this review

Fabio took over my renovation in the final touches. They finished the reno in May and one week after I sent Fabio a photo of all the things that I was not satisfied with - things that were not in the final list because we only saw them once we moved in. Those things include: doors that don't close (they are bigger than the door jambs), island was installed 2 inches off (not parallel to the kitchen counter and to the floor planks), casings installed unleveled, all of the door strikes were done poorly (they were done without the proper tools - according to Fabio himself they were not up to his standards), paint drops all over the floor, paint all over the hinges, etc. After I sent Fabio photos of some of the work and he agreed they were not his standard, he said he was going to send someone to fix them, since it was part of the guarantee. On June 4th they came over to check on everything that had to be redone. On July 4th I bumped them to see what the plan was and his employee said they could come over on July 23rd and that they would need one day only. One day would not be enough, I made sure to send them all the photos of what had to be done. I had no answer from them for weeks. One day before they were supposed to come Fabio wrote me a very short email saying that the problems were created by my previous contractor (but his team was the one who installed the door jambs, doors, island etc.) and saying he could come the next morning for a 3rd completion list (but this was part of the guarantee like he had mentioned before). I needed more notice than a few hours; I had been trying to contact them for a while and I was pretty frustrated with his email, because instead of apologizing for creating such problems he tried to blame my previous contractor and my husband and I for a 3rd completion list. Today is August 28th and I have no answer from him even after I bumped him twice.

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