Toronto Shine Cleaning

House & Apartment Cleaning
Toronto ON M5C 1K6
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92%

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Reviews for Toronto Shine Cleaning

Average customer rating:
9.6 10 (45 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Deep clean

Toronto Shine Cleaning is always on point! My cleaner was Monica and she was thorough and meticulous. Very professional and got the job done! The company is super easy to book with and theyre very communicative before and after the appointment.

Approximate cost of services:
$197.00
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Cait
Cait
0 reviews Old Toronto, ON
2/10

Deep clean / first clean

Distressing.

Two very nice young women came to clean. They werent aware of what they were meant to do (a deep clean with pet hair and load of laundry) and we had a bit of a language barrier but explained okay. They proceeded to deliver a so-so maintenance clean. They left the area rug untouched, did not mop around dining table or move things to clean, etc.

When I contacted the company they refused to adjust the total to reflect a maintenance clean and instead asked for photos of everything that needed to be cleaned then made the girls stay to clean those specific spots. This was a terrible feeling for me and seemed like emotional manipulation to get me to accept service well below what was detailed on the company website. It felt like each request punished the ladies on premises when the company didnt provide them with clarity on the job in advance.

Toronto Shine Cleaning was robotic, scripted, and inflexible and I am concerned these young women are severely underpaid v the company. The company claims to have set things right by cleaning the areas photographed. However, dealing with this took a significant amount of my time and was highly uncomfortable.

I will not be booking again and would not recommend this to anyone.

Approximate cost of services:
$426.00
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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Deep Cleaning

They were professional, meticulous and thorough. Left my home in tip-top shape. I'm very happy with the service.

Approximate cost of services:
$350.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Best cleaners in Toronto

This cleaning company is simply THE BEST. Thorough, attentive, trustworthy, and fair. I can't say enough about this crew. I use them consistently and will continue to do so!!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Hello,

Thank you so much for your wonderful feedback! We're really glad to hear that our cleaning services have met your expectations. Your continued trust and support mean a lot to us. We can't wait to continue serving you with the best cleaning services in Toronto. Take care!

Stacy in Kitchener
Stacy in Kitchener
1 review Toronto, ON
10/10

Condo clean

Fantastic I'm on my 5th cleaning with this company always punctual and professional, definately recommend

Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
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Company Response

Hello Stacy,

Thank you so much for your positive feedback and for recommending our services. We are thrilled to hear that you've been pleased with our punctuality and professionalism. We appreciate your continued support and look forward to providing top-notch cleaning services for your condo in the future. Have a wonderful day!

Andy in Toronto
Andy in Toronto
3 reviews Toronto, ON
7/10

Apartment cleaning

I was able to get last minute service over a long weekend, which was great. Natalia did a really good job in the bathroom, as it is still sparkling. The charges were high, as they charge extra for things that are normally included in regular cleaning services, like dishes etc.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer,

Thank you for your feedback. We are glad to hear you are satisfied with Natalia's work over the long weekend! We apologize if our pricing seemed high. Our additional costs reflect our aim to give you a detailed, high-quality cleaning for special services as it requires additional time and resources. We appreciate your understanding and look forward to cleaning your home in the future.

Best regards.

Noemie in Toronto
Noemie in Toronto
2 reviews Toronto, ON
10/10

Home Cleaning

They did an excellent job. They were able to schedule a cleaning fairly last minute and the communication was excellent. The place was spotless after. Thanks for making it really easy to work with you!

Approximate cost of services:
$135.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your business! We appreciate the support :)

Connor in Toronto
Connor in Toronto
0 reviews Toronto, ON
9/10

Airbnb cleaning

We are beginning to run a new Airbnb, and now we feel ready to get started. My employer loved the work Shine Cleaning did; the room looked cleaner than it ever did before!

Approximate cost of services:
$135.00
1 of 1 people found this review helpful.
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Company Response

Glad that you liked it! Hope to see you soon.

Private User
Private User
Private User reviews Richmond Hill, ON
8/10

Complete house cleaning

I decided to enlist Toronto Shine Cleaning to perform a complete cleaning of my home prior to listing for sale. The cleaners spent 6 hours doing a thorough cleaning of my entire home, including the basement - dusted furniture, washed floors, vacuumed, complete cleaning top to bottom of kitchens and bathrooms etc etc. They did a good job, and were very pleasant and friendly, they were happy to oblige when I asked for a little extra cleaning in some spots. Only improvement I would recommend is more specialized cleaning products (eg pledge for cleaning wood furniture) instead of all purpose cleansers which the cleaner was using (once I realized this I let her use my own pledge which she was grateful for). I would recommend this company for top to bottom cleaning, saved me lots of time and stress.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Glad that you liked it! Hope to see you soon again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Shine Cleaning

Toronto Shine Cleaning is Toronto's best cleaning service! We service all houses and apartments in GTA.

We pride ourselves on our excellent work ethic and professionalism. Our maids/cleaners are always ready to work, reliable, and trustworthy.

We keep great client relations and provide superior customer service. Here at Toronto Shine Cleaning, we cater our cleanings to your needs ― providing you with the most thorough, detailed, and healthiest clean. We don't just believe in making your home LOOK clean - we want you to FEEL it.

We work with our customer's schedules and no matter how small or big the job is, we will be delighted to accommodate you with a cleaning schedule that fits your needs.

For more information, please visit: https://www.torontoshinecleaning.ca/

CATEGORIES
House & Apartment Cleaning
PRODUCTS
https://torontoshinecleaning.ca/services/maid-regular-cleaner/, https://torontoshinecleaning.ca/services/deep-cleaning-home/, https://torontoshinecleaning.ca/services/move-in-out-cleaning-end-of-tenancy/, https://torontoshinecleaning.ca/services/office-cleaning-services/, https://torontoshinecleaning.ca/services/post-construction-cleaning/, https://torontoshinecleaning.ca/services/airbnb-turnover-cleaning-service/
SERVICES
We provide general household cleaning, move-in & move-out cleaning, deep-cleaning, short-term rentals & turnover cleaning, post-renovation/construction cleaning, office cleaning, etc.
BRANDS
https://torontoshinecleaning.ca/locations/house-cleaning-services-toronto/, https://torontoshinecleaning.ca/locations/cleaning-services-mississauga/, https://torontoshinecleaning.ca/locations/cleaning-services-etobicoke/, https://torontoshinecleaning.ca/locations/house-cleaning-services-scarborough/, https://torontoshinecleaning.ca/locations/cleaning-services-north-york/, https://torontoshinecleaning.ca/locations/cleaning-services-east-york/, https://torontoshinecleaning.ca/locations/house-cleaning-services-gta-greater-toronto-area/
WEBSITE
https://www.torontoshinecleaning.ca/
NUMBER OF EMPLOYEES
25
RETURN POLICY
See our cancellation policies in our service agreement available on our website.
PAYMENT METHOD
All major credit cards accepted, E-Transfers, Google Pay, WeChat, AliPay.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices Starting From $99.00.
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Visit website for details. Please contact us with 24 hours of your cleaning.
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