Plumbing & Heating Heroes

Formerly Plumbing Heroes
Plumbing
Whitby ON L1N 1Z5
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Plumbing & Heating Heroes
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98%

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Reviews for Plumbing & Heating Heroes

Average customer rating:
10 10 (17 reviews)

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Sandra in Kingston
Sandra in Kingston
1 review Toronto, ON
10/10

New shower install

We would like to thank Camilo and his men for the fantastic job they did on my tub/shower repair. I have called Plumbing Heroes in the past and as usual Camilo came right away. I had a leak in my main bathroom that was leaking into my laundry room on the first floor. It took Camilo 10 minutes to find the problem. Water was leaking in the back of my tiles due to missing grout and my tiles were lose. The tiles had to be removed and new ones installed along with all new plumbing fixtures. The house is 36 years old and I did not want to replace the tub, sink or toilet. He told me that he could replace the tiles and new waterproof dry wall without damaging my tub. Camilo and his men were very professional, very neat and tidy. They did a fantastic job and my bathroom looks lovely. I have recommended Plumbing Heroes to people already and they are so happy with the work Camilo has done for them. Thank you Camilo and your crew for a fantastic job! Sandy Jones

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Mart
Mart
2 reviews Whitby, ON
10/10

Bathroom shower

Our second floor bathroom shower burst resulting in a flood down to the first floor. We shut off the water and desperately searched for a plumber. This was on a Sunday - Father's Day - so I wasn't holding out much hope, however, upon reading the reviews I called Plumbing Heroes and spoke to Camilo. He came within a couple of hours and repaired the problem quickly. His work was top notch, efficient and he cleaned up all areas upon completion.
In addition, I showed him another area of concern with the outside hose lines which he found had previously frozen and expanded inside the wall. I hoped to book him for this in the future but he took care of it right then and there.
Excellent service and response time. Camilo is very engaging and informative.

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Company Response

Hi Mart,

We are incredibly thankful that you took the time out to leave Plumbing Heroes, and our technician, Camilo, this 5-Star review! We are a 24 hour emergency company and are happy to hear that our technician Camilo was able to respond so quickly to your emergency flood and on Father's Day no less. It's also great to know that Camilo was able to address your secondary plumbing need on the spot, that say day.

Thank you so much for choose Plumbing Heroes as your neighbourhood plumbing company. Have a safe and healthy day.

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Thomas in Toronto
Thomas in Toronto
2 reviews Toronto, ON
10/10

Basement Reno, Full Rough-in (bathroom, laundry, drains, full house manifold)

Camilo is fantastic and I would not hesitate in recommending him. All the work is highest quality and installed with the utmost of care. Great communication as well, kept me posted on each step and how things were going.

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Company Response

Hi Thomas,

We are incredibly thankful that you took the time out to leave Plumbing Heroes, and our technician, Camilo, this 5-Star review. It is great to hear that Camilo was able to provide you with fantastic communication and high quality work. We like to keep our customers involved and in the know. In addition, we also appreciate your future recommendations!

Thanks again for choose Plumbing Heroes as your neighbourhood plumbing company. Have a safe and healthy day.

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Jamie in Toronto
Jamie in Toronto
0 reviews Whitby, ON
10/10

New Home Plumbing Inspection

Camilo has gone above and beyond in every aspect and in every area of our home. With the current market, we had to forego any home inspection and, of course, there were issues. Camilo was recommended to us by a friend and was able to come by at a moments notice. He explains everything clearly so we know exactly what are options are and makes both problem-solving and preventative recommendations. When he's here, I'll talk to him about any minor concerns that I've noticed and he takes the time to inspect every aspect of our home with time and care. His work and expertise is trustworthy and we're happy to have someone we can rely on and trust to help us look after our home. 10/10 would recommend!

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Company Response

Hi Jamie,

Thank you so much for your 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy that Camilo went above and beyond when servicing your newly purchased home. We understand that acquiring a new home can come with challenges and we are glad that Camilo was able to put your mind at ease and offer preventative measures for current and future issues. We also greatly appreciate your further recommendation, word of mouth is crucial for local businesses like ours.

Thanks again for choose Plumbing Heroes as your neighbourhood plumbing company. Have a safe and healthy day.

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Marg in Toronto
Marg in Toronto
0 reviews Brampton, ON
10/10

COULDN'T BE HAPPIER!

Plumbing Heroes came highly recommended and now I know why. Everything you would want and expect from a company. Technician was polite, friendly, helpful, and very knowledgable about all aspects of his trade. Took pride in his work and cleaned up when done. Did the job I had called about and another little project that had been annoying me for quite awhile. Totally would recommend this company.

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Company Response

Hi,

Thank you for leaving this 10 star review for Plumbing Heroes. Customer satisfaction is our number one goal and we are so happy to hear that this was you experience. We hope you will continue to contact us for your future plumbing needs!

Thank you again for choosing Plumbing Heroes as your local plumbing company. Have a safe and healthy day.

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Hazelton in Stouffville
Hazelton in Stouffville
3 reviews Whitchurch Stouffville, ON
10/10

Leaky Bathtub

I called Plumbing Heroes with a few plumbing problems... leaky tub, clogged drain, cold water and I received a response back to me within a couple of hours from Krysta. She setup an appointment with Cam to come by to give me an estimate. I was very impressed with their customer service and plumbing knowledge. I would recommend them to family and friends for their plumbing needs.

Keep up the good job Plumbing Heroes (Krysta & Cam).

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Company Response

Hi,

Thank you for leaving this 10 star review for Plumbing Heroes and our technician, Camilo and Office Manger, Krysta. We can't thank you enough for the kind words about Camilo's plumbing knowledge and Krysta's customer service. We are so happy that you're pleased with the results and that we were able to help.

Thank you again for recommending us to your family and friends in the future! We greatly appreciate it. Have a safe and healthy day.

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Private User
Private User
Private User reviews Scarborough, ON
10/10

Professional service

Our dripping pipe became a matter of urgent emergency, Camilo from Plumming Heroes was our technician. Camilo was very professional , he followed covid protocals and treated our home with total respect. The plumming issues were resolved and we are satisfied with the service .We also found the cost to be satisfactory.
We highly recomend Plumming Heroes.

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Company Response

Hi,

Thank you for leaving this 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy to hear that Camilo was professional, treated covid-19 protocols with the utmost seriousness and was respectful. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thank you for choosing Plumbing Heroes as your local plumbers. Have a safe and healthy day!

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Christopher in Toronto
Christopher in Toronto
0 reviews Toronto, ON
10/10

Truly Heroes!

Had a broken toilet valve at 10PM that could have been a nightmare, but Plumbing Heroes East York came through! In and out in less than an hour!! Super worth it Camilo are really professional and knowledgeable to boot! Thanks so much!

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Company Response

Hi Christopher,

Thank you so much for your 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy that Camilo was able to provide you with quick emergency service that was professional and knowledgeable.

Thanks again for choose Plumbing Heroes as your local plumbing company. Have a safe and healthy day.

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Carlye in Toronto
Carlye in Toronto
1 review Whitby, ON
10/10

Amazing service, totally lives up to the Plumbing Heroes name.

Camilo was punctual, polite, friendly and a pleasure to deal with. We called him needing water hookup to a new sink, taps, dishwasher and fridge and he accommodated us by providing a quote immediately and the work done the next day. He gave us great advice, installed high quality parts, and was super neat and organized. Camilo consulted with us through each step to make sure we were happy with the progress. Amazing service and a very reasonable price, the lowest of the quotes we received. I will be calling Plumbing Heroes when we do our upcoming bathroom reno. I highly recommend Camilo. If you need plumbing done, he should be your guy.

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Company Response

Hi Carlye,

Thank you for leaving this 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy to hear that Camilo was able to give you great advice, install high quality parts, provide you with constant communication and was super near and organized. And all for a reasonable price! We are also so glad to hear that you would not only recommend us to others, but also that to know that have chosen to use our services again on your future bathroom renovation. That in itself, is the greatest compliment we could receive.

Thank you for choosing Plumbing Heroes as your local plumbers. Have a safe and healthy day!

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service/work

Clogged and leaking bathroom sink; poorly done renovation piping that was replaced. Excellent work and service

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Company Response

Hi,

Thank you so much for your 10 star review for Plumbing Heroes. We we're so glad we could fix your previous plumbing issues caused by an outside source. We are also so happy to hear that we were able to provide you with such excellent work and service!

Thanks again for choose Plumbing Heroes as your local plumbing company. Have a safe and healthy day.

Plumbing Heroes
https://www.plumbingheroes.ca/
416-893-5717

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbing & Heating Heroes

ABOUT US

1) 24/7 EMERGENCY SERVICE
At Plumbing Heroes, we understand that floods, clogs, backups and other types of home emergency do not wait to happen during business hours. That is why we are available 24 hours a day, 7 days a week. That means RIGHT NOW! Call us day, or night, and we will dispatch one of our knowledgeable and professional technicians to your doorstep immediately. For no additional fee!

2) WORKMANSHIP PARTS GUARANTEED
We take pride in our workmanship, so much so, that we guarantee that our work will last! We offer a one-year warranty on any plumbing service, parts supplied by us and a twenty-five year warranty on any underground work. Ask your Plumbing Heroes technician about which warranty services apply to you.

3) UPFRONT PRICING
We appreciate that hiring a plumber can be an big investment, especially during an unforeseen home emergency. That is why we like to keep our prices cost effective and affordable. Upon arrival to your home, we will diagnose any plumbing issue, come up with multiple options within your price range, and with your approval and consent begin work.

4) HONEST DIAGNOSIS
Valuing honesty within our company promotes openness, empowers each other and enables us to develop consistency in how we present the facts to our clients. At Plumbing Heroes, we provide honest diagnoses of any plumbing issues we may find. And offer candid solutions on how to solve those issues. In addition, all of our technicians obtain a cleared police background check and are thoroughly vetted.

5) CLEAN AND COVID-19 FRIENDLY
More necessary than ever, cleanliness has become of the utmost importance. At Plumbing Heroes, we strictly follow all guidelines suggested by the Canadian Government to help prevent the spread of the seasonal flu and Corona virus (COVID-19). Please be advised, that our technicians will arrive wearing masks to prevent the spread of microbes, wearing fresh boot covers to prevent tracking in any outdoor substances and ensure a safe distance from all members of your household. In addition, we will also provide you with an electronic copy of your invoice, in order to avoid any physical contact.

We're social here:
https://www.facebook.com/plumbingheroes.ca
https://www.instagram.com/plumbingheroes.ca/

CATEGORIES
Plumbing
SERVICES
Plumbing Emergency plumbing service Kitchen sink backed up right before an important family gathering? We understand the need for prompt, clean, and reliable service. Call us, and we will dispatch a technician to arrive within the hour. Weekend, midnight, holidays, we are always available to come to your rescue, at no additional charge. Plumbing repairs, replacements & installations We do it all. From leaky shower valve, faucet, toilet, and beyond. We will do our best to arrive, inspect, diagnose and troubleshoot your plumbing issues and provide you with a variety of solutions based on your price range. Sump pumps/sewage ejectors We often see sump pumps floods in the lowest part of a basement. This is especially common in the spring time. It is our job to help keep this area of your home dry and to prevent it from flooding again. Plumbing system maintenance At Plumbing Heroes, we live by the wise words of former NFL quarterback, Don McPherson “True prevention is not waiting for bad things to happen, it's preventing things from happening in the first place.” Allow us to keep your drains clean and clog free with our yearly maintenance membership package. & more Other services may include: water softeners, shut off valves, frozen pipes, leak detection, water heater, taps and sinks, clogged toilets, etc. Inquire today to find our more information about how we can come to your plumbing rescue. Drains Drain cleaning Have you found that your drain is functioning slower than normal for no reason? It is our job to arrive, inspect, and diagnose your drain issues. Clogged drains could be causes by a variety of factors: hair, grease, soap and other foreign objects can often create clogs that build up over time, making your drains slow. We advise against using any type of over the counter chemical drain remover. Instead, we recommend calling us immediately and having a professional resolve your drain issues. Sewer line repair & replacements Sewer blockages can be caused by grease buildup, broken, cracked, or collapsed pipes, or foreign objects. We will use our specialized equipment to thoroughly inspect your sewer line and determine the cause and location of the problem. We will also ensure the city is held responsible for their end of the sewer line, if applicable. Drain camera inspection A drain camera inspection is meant to detect all problems that your drainage and plumbing system might have. It can show if your drainage or plumbing pipes have leaks, cracks, clogs, etc. At Plumbing Heroes, we use state-of-the-art equipment that takes still images, as well as videos, that we can share with you, the home owner. Live! In real time! Which you choose to have emailed to you to share with others, including your insurance company. Backwater valves Every home owners worse nightmare... water begins to flow backwards, from the city's pipes and into yours, the flap on the backwater valve will close and stop the water from entering your home. We install backwater valves to automatically shut and prevent leakage out of the plumbing fixture if sewage from an obstructed public sewer backs up on your drain line. Hydro jetting Hydro Jetting is a non-invasive plumbing solution that clears pipes by removing blockages effectively. It involves the use of high-pressure water jets, which can remove debris, clogs, and grease buildup from the plumbing system. Think of it as a deep clean on your home's plumbing system. Many of our happy customers have chosen to have us hydro jet their home as a measure to restore their pipes quickly. Renovations Washrooms One of the biggest benefits of renovating your bathroom is that it will increase the resale value of your home. Homes with modern or renovated bathrooms tend to sell at a higher price than homes with dated bathrooms. A new bathroom not only allows you to enjoy your bathroom, but it also works as a great investment. Kitchens Actress Debi Mazar described the kitchen as "the heart of every home, for the most part. It evokes memories of your family history." Let us support you in the process of designing and/or updating the heart of your home. Plumbing Heroes can assist with upgrading your plumbing system to meet code, increasing your storage space, making your kitchen more functional to accommodate your family and much more. Basements Have you moved into a new build with an unfinished basement? Want to modernize your laundry room? Need more space for family living and storage? Whatever dreams you may have for your basement, Plumbing Heroes can help make them come true. Bedrooms From demolishing your bedroom walls to increase closet space, to adding an en-suite to your master bedroom, Plumbing Heroes has got you covered. We use state-of-the-art design program to measure out and calculate each square foot to best design the bedroom you want! & more Whether you want to address some long over due home improvements, upgrade an existing home interior, or make other investments in your property, Plumbing Heroes is here for you! No job is too big or too small for our team of experience professional. Give us a call today for all your home renovation needs.
SPECIALITIES
Emergency Services Provided Before and After Pictures of all projects provided
WEBSITE
https://www.plumbingheroes.ca/
PAYMENT METHOD
All major credit cards and debit cards
LICENSES
Ontario College of Trades for Plumbing
MEMBERSHIPS
Lifetime Elite Membership
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
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