Grass Guys

We believe this to unfortunately be apart of a review attack from an ex-employee as he said he would do this and left one from his google account which due to a conflict of interest we were able to get removed. The rest were out of luck for as we can't prove it's him.

None of the names are showing up in our system nor have many complaints all season, let alone these types of complaints blaintenly saying we steal peoples money and don't show up.

We have not had a single bad review in years on the internet but now, months into the season already starting which is more likely when a company may scam someone or disappear with deposits, we are getting spammed with 1 star "scam reviews".

We are a legit, BBB accredited and homestars verified business and my business address is my home address plus my full name is all over the social media and website.

I am not scamming people nor does our care or communication drop for clients who have already paid.

In specifics to this review I find it extremely hard to understand how we are consistently charging for services not being recieved because we charge upfront at the beggining of the season for most services other than the weekly maintenance which the charge is always the same and is based on the visits completed in our system.

My office and I answer the phone and I check to confirm. I care about every single one of my clients and my office and I do eveything to make them happy, including providing reasonably quick responses to inquiries and showing up to do the contracted work after charging peoples credit cards.

We answer our calls and texts, try us and you will see that.

Whether permitting we should up on our scheduled dates, as per contract if they are calling for rain later in the week after your scheduled day we may come early or if there is rain on or before your day of the week we may come a day late. You can check in with the office for updates but it's fairly easy to follow looking at the weather.

I have been keeping track and we do not consistently miss our scheduled dates for ANY of our clients weekly service and are consistently showing up when we are suppose to, weather permitting.

We not only do the work, but we do good work and regularly ask our clients to ensure they are satisfied with us and I do completion and quality checks as well.

We take pride in the work we do and always do our best to keep our clients happy.

My hundreds of happy clients, many of which that have been with us for years would back me up.

Please stop the fake reviews it's extremely damaging to the business as many people have already had poor experiences with contractors in the industry and reviews are very meaningful to many as they've expressed their concerns seeing these.

If you somehow are one of our valued clients, please reach out to us at contact@mygrassguys.ca or 647-334-5296. We would love to discuss your dissatisfaction and problems further and address any issues you have as we do truly care.

I gauruntee someone will get back to you and we will fix whatever problems you're writing about.

We believe this to unfortunately be apart of a review attack from an ex-employee as he said he would do this and left one from his google account which due to a conflict of interest we were able to get removed. The rest were out of luck for as we can't prove it's him.

None of the names are showing up in our system nor have many complaints all season, let alone these types of complaints blaintenly saying we steal peoples money and don't show up.

We have not had a single bad review in years on the internet but now, months into the season already starting which is more likely when a company may scam someone or disappear with deposits, we are getting spammed with 1 star "scam reviews".

We are a legit, BBB accredited and homestars verified business and my business address is my home address plus my full name is all over the social media and website.

I am not scamming people nor does our care or communication drop for clients who have already paid.

My office and I answer the phone and I check to confirm. I care about every single one of my clients and my office and I do eveything to make them happy, including providing reasonably quick responses to inquiries and showing up to do the contracted work after charging peoples credit cards.

We answer our calls and texts, try us and you will see that.

Whether permitting we should up on our scheduled dates, as per contract if they are calling for rain later in the week after your scheduled day we may come early or if there is rain on or before your day of the week we may come a day late. You can check in with the office for updates but it's fairly easy to follow looking at the weather.

I have been keeping track and we do not consistently miss our scheduled dates for ANY of our clients weekly service and are consistently showing up when we are suppose to, weather permitting.

We not only do the work, but we do good work and regularly ask our clients to ensure they are satisfied with us and I do completion and quality checks as well.

As far as burning the lawn, we cut at 3" unless the client requests otherwise and that's more than long enough to sustain a healthy and thick lawn.

We take pride in the work we do and always do our best to keep our clients happy.

My hundreds of happy clients, many of which that have been with us for years would back me up.

Please stop the fake reviews it's extremely damaging to the business as many people have already had poor experiences with contractors in the industry and reviews are very meaningful to many as they've expressed their concerns seeing these.

If you somehow are one of our valued clients, please reach out to us at contact@mygrassguys.ca or 647-334-5296. We would love to discuss your dissatisfaction and problems further and address any issues you have as we do truly care.

I gauruntee someone will get back to you and we will fix whatever problems you're writing about.

We believe this to unfortunately be apart of a review attack from an ex-employee as he said he would do this and left one from his google account which due to a conflict of interest we were able to get removed. The rest were out of luck for as we can't prove it's him.

None of the names are showing up in our system nor have many complaints all season, let alone these types of complaints blaintenly saying we steal peoples money and don't show up.

We have not had a single bad review in years on the internet but now, months into the season already starting which is more likely when a company may scam someone or disappear with deposits, we are getting spammed with 1 star "scam reviews".

We are a legit, BBB accredited and homestars verified business and my business address is my home address plus my full name is all over the social media and website.

I am not scamming people nor does our care or communication drop for clients who have already paid.

The agreement we send to every client outlines the dates we will charge your credit card so there is no confusion.

My office and I answer the phone and I check to confirm. I care about every single one of my clients and my office and I do eveything to make them happy, including providing reasonably quick responses to inquiries and showing up to do the contracted work after charging peoples credit cards.

Whether permitting we should up on our scheduled dates, as per contract if they are calling for rain later in the week after your scheduled day we may come early or if there is rain on or before your day of the week we may come a day late. You can check in with the office for updates but it's fairly easy to follow looking at the weather.

We not only do the work, but we do good work and regularly ask our clients to ensure they are satisfied with us and I do completion and quality checks as well.

We take pride in the work we do and always do our best to keep our clients happy.

My hundreds of happy clients, many of which that have been with us for years would back me up.

Please stop the fake reviews it's extremely damaging to the business as many people have already had poor experiences with contractors in the industry and reviews are very meaningful to many as they've expressed their concerns seeing these.

If you somehow are one of our valued clients, please reach out to us at contact@mygrassguys.ca or 647-334-5296. We would love to discuss your dissatisfaction and problems further and address any issues you have as we truly care.

I gauruntee someone will get back to you and we will fix whatever problems you're writing about. As far as the scheduling, we've been on schedule for everyone consistently as do keep track so I hope you've found that to be true since your review was written.

Thank you! So glad to hear that. Always glad to help out.

Sincerely,

Ryan and your Grass Guys

Thanks for taking the time to detail your experience with us Alex. So happy you and your mom have been pleased with us. We look forward to helping out again this year!

Sincerely,

Ryan and your Grass Guys

Thanks for the review! So happy to hear our hard work is paying off. No one cares as much as we do!

Sincerely,

Ryan and your Grass Guys

Thank you for your kind review and for being an amazing client. We appreciate your kind words and loyalty to us!

Sincerely,

Ryan and your Grass Guys

Thanks for taking the time to review us. It's very much appreciated. We can't wait to keep your place looking awesome this summer!

Sincerely,

Ryan and your Grass Guys

Thank you. We do our best! So happy to hear you've appreciated it and we look forward to continuing to take care of your place this summer.

Sincerely,

Ryan and your Grass Guys

Thanks for taking the time to review us. Your kind words and loyalty is greatly appreciated. We try to keep our prices down as much as possible. The last few years we've added tons of things from equipment, to tools and striping kits, to office staff and management, to tech and systems to make the service as valuable and helpful as we can. The price increases should stop or decrease. Unfortunately the cost of running a landscape business has doubled over the last number of years from inflation and rising costs in our industry and we can't run away from that stuff either.

However as we grow to become the largest in residential maintenance we hope to be able to keep our prices to the exact same year after year, being able to look past inflation thanks to loyal clients and a high number of homes in every area and taking advantage of economies of scale as we grow.

We will always do our best for you. The more clients you refer in your neighbourhood the more it helps!

Sincerely,

Ryan and your Grass Guys