Wow. We hired Birkan and The Right Guys for a deck project - to fully prep, sand, and stain our deck. Birkan was professional and committed from the start. He'd recommended a brand of stain for our deck and we agreed. We went ahead with the work. When it was finished, both the quality and colour failed to live up to our expectations. Birkan and the Right Guys team agreed - it wasn't the standard they were used to from this manufacturer. Birkan escalated with the manufacturer, and it turns out that they had changed the formula mid-season and it wasn't of the same quality. He got us a refund, purchased new stain, and redid our deck to utmost satisfaction.
He was in constant communication with us throughout the process. He was honest and committed. Highly recommend. :)
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