Nimbly Appliance Repair Inc

Appliance Repair
Cambridge ON N1R 4V7
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Appliance Repair
Nimbly Appliance Repair Inc
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94%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Nimbly Appliance Repair Inc

Average customer rating:
9.6 10 (36 reviews)

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Private User
Private User
Private User reviews Guelph, ON
10/10

Samsung Stove

They say they don't make things the way they used to, and that certainly applies to appliances. Over the past five years, this was Dennis's third visit to us, and each time it was for a different appliance. As always, service was A+. Dennis brings with him years of experience. He answers calls promptly, he is very fair with his quotes, and he is happy to answer your questions.
Thank you, Dennis, for scheduling us in to your busy timetable. We want you to know how much we appreciate your help.
Donna & Roy

Approximate cost of services:
$240.00
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Company Response

Thank you donna and Roy for the great review. I am happy to help. Take care and stay safe.

Private User
Private User
Private User reviews Toronto, ON
10/10

Happy Customer

The company owner - Dennis came to repair our LG dishwasher. He was pleasant to work with, completed the job efficiently and also provided me with helpful tips to keep my appliances in good working order. I was very pleased with the whole experience and would definitely use this service again.

Approximate cost of services:
$275.00
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Company Response

thank you

Private User
Private User
Private User reviews Kitchener, ON
10/10

First rate service, excellent communication

I have a high-end Samsung fridge that developed issues shortly after my extended warranty ended. I contacted Samsung who highly recommended Nimbly Appliance Repair.
When I called in, Josclynn was polite and professional, asked me a few questions and then sent the owner, Dennis, to do the job as he had the most experience with fridges like mine.
Dennis showed up on time, was polite and respectful, and made his best effort to diagnose the issue. I appreciated the fact that the cost of the initial service call was taken off the repair bill when I went ahead with having them do the repair.
In the end, the fridge was not able to be fixed. Dennis was beyond fair in dealing with me and even helped me make a good choice for my next fridge. I will definitely use their services again and will recommend them broadly.
In a time when I'm hearing so many stories about people getting ripped off by appliance repair people, Nimbly stands out as one of the good guys.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for your kind words and your Review. We take pride in Helping Customers and if you require any further assistance in the future, please let us know.
Thank you again

Private User
Private User
Private User reviews Waterloo, ON
10/10

Refrigeration not staying cold & making an intermittent noisy vibration

Dennis came to repair our refrigerator that was not keeping the proper temperature. He identified the issue & clearly described the options of the repair needed along with their pros & cons. He is courteous & very knowledgeable about his work. His service work area was kept very neat and tidy & he made every effort to keep our floor well protected.
Dennis is very detailed & efficient with his repairs. We found him very trustworthy & we would not hesitate to recommend him for servicing any appliance.
His office assistant, Jocelyn, is also very efficient. She is very understanding & helpful & tries to fit in the service call as soon as possible. She also will call to confirm when the parts are in stock & confirm the appt time.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for your kind words and review. It was our pleasure to assist. If you require any additional information in the Future please let us know.
Thank you again.

Raine618
Raine618
1 review Cambridge, ON
0/10

Too Pushy

Samsung gave my info to this company for a microwave handle repair under warranty. Jocelyn was very fast to order the part and call to book an appointment. I said I wanted to wait until lockdown is lifted and Jocelyn said it was not possible as Samsung gives them a timeline. i verified with Samsung to which I was told this is in fact not true. I called Jocelyn back to say I would wait and she told me this was not possible so I asked her to just send the file back to Samsung then and they could refer me to another company. I called Samsung to discuss with them and was told Jocelyn had sent in notes saying I was extremely rude when I’m fact I was simply responding to her the way she spoke to me. Guess she didn’t like it back! Anyhow too bad because it sounds like great honest service but Jocelyn is a little too pushy and rude and I made sure to let Samsung know!

Approximate cost of services:
$12,345.00
0 of 1 people found this review helpful.
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Company Response

I am sorry that you feel that you were disrespected but as one of the owners of the company I can assure you that we must fallow strict guidelines set out by Samsung. Waiting till after lockdown means canceling the work order. I support my employees when someone is be belligerent or disrespectful they do not have to put up with it. I hope you a good day.

Robbyn
Robbyn
2 reviews Guelph, ON
10/10

Ice Maker and Water repair

Our water dispenser on fridge hadn’t been working for several years and now the ice maker was jamming up. Called Nimbly Appliance Repair to come take a look. They were knowledgeable and friendly from the first meeting. Provided details on what they assessed to be the problem.. ordered the parts and installed when the parts arrived. Fast, reliable service.. Thank you.. we now have ice and water and didn’t need to purchase new refrigerator

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the review

Private User
Private User
Private User reviews Guelph, ON
10/10

Dryer Repair

Excellent service repairing my dryer. They went above and beyond by making sure all the parts were in good working order. They also made some suggestions with respect to the maintenance of the dryer. It was much appreciated.

Approximate cost of services:
$0.00
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Company Response

thank you

Private User
Private User
Private User reviews Brantford, ON
10/10

worth waiting for

Due to a large workload, we waited over a week to get service, but were informed all along on when to expect service to be done. When they came, they were efficient, clean and effective. Friendly, honest service. Instructions and good tips were given on how to maintain the fridge freezer moving forward. Excellent service.

Approximate cost of services:
$249.00
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Company Response

thank you for the review

Dennis in Guelph
Dennis in Guelph
0 reviews Guelph, ON
10/10

Fixed our dryer in a flash.

Did a great job for a good price and responded quickly to our phone call. Polite and friendly, nothing but good to say about this experience. We definitely recommend them.

Approximate cost of services:
$200.00
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Company Response

thank you for your kind review

Asif in Kitchener
Asif in Kitchener
1 review Kitchener, ON
10/10

True Professionalism & great experience

Dennis is very professional, courteous & knowledgeable. He arrived within agreed upon time, knew what he is doing and completed the repair quickly.

Very pleased with the service i received

Approximate cost of services:
$0.00
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Company Response

thank you for your kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nimbly Appliance Repair Inc

At Nimbly Appliance Repair Inc. , we go the extra mile to provide customer-friendly and high-quality repair and maintenance services We are professional home appliance repair service providers with skilled technicians. We offer effective repair solutions for even the most stubborn issues, in the comfort of your home. We take ...
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