Advance Appliance Ltd

Awesome service...highly recommended. In mid December, my refrigerator’s freezer temperature was fluctuating from the desired-18 to 0 deg C. I called and they promptly sent out a team to diagnose the problem. Robert and Larry determined that the fridge required a new part to fix the problem. We we informed that with the COVID situation the part may take up to 2-3 months to arrive. We decided to make do until we could get the part in. Robert called the next day to say he would come by to try with a temporary replacement part until the genuine part came in, it unfortunately did not fit but I appreciated the attempt. We got a call in early January from Jun, in the office, that they has fast tracked the order and Robert promptly came back replaced the part and the fridge was working like new. We greatly appreciated the friendliness, professionalism, and effort to repair our refrigerator.