Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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84%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Gas Stove check-up and repair

The service we received was super. When returning with parts they efficiently replaced it and determined one part didnt need to be replaced and removed the charge from the bill. Such honesty is a rarity. Thank you.

Approximate cost of services:
$250.00
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Company Response

Thank you so much for your very kind and honest feedback, we truly do appreciate it.

There's nothing more rewarding then knowing our customers were left feeling confident and happy from our services provided, we wouldn't have it or want it any other way!

Please let us know if there's anything more we can do for you in the future, we'll be there. :)

Take care and please stay safe!
- Team DES

Private User
Private User
Private User reviews London, ON
8/10

Laundry Repair

Diagnosis of the issue - Spin phase was leaving clothes dry. Fixed the issue, spin phase is now just damp. Very pleased.

Approximate cost of services:
$400.00
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Company Response

Thank you for for sharing your feedback with us, we really appreciate it.

We are very happy to know that you were left feeling very pleased. Thank you for entrusting us with your appliance.

Please let us know if there's anything more we can do for you in the future and what we can do next time to deserve 10-stars. :)

You take care and stay safe.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Dishwasher Repair

Callwd for a dishwasher repair. Quick, friendly, reliable service. Would highly recommend! Also fixed our dryer last year.

Approximate cost of services:
$400.00
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Company Response

Thank you so much for taking the time to share your positive feedback with us and as well as the community, we greatly appreciate it. :D

There's nothing more rewarding then having our customers return back to us, thank you for entrusting us with your appliances.

Please let us know if there's anything more we can do for you in the future.

Take care and stay safe.
- Team DES

rrowcliffe63
rrowcliffe63
0 reviews London, ON
10/10

GE fridge

We were very unhappy with the GE fridge as it was less than a year old when it broke. Too many cheap plastic parts. Dowell repair service did not take long to repair it and we were happy with the work they did. I would certainly recommend them to others.

Approximate cost of services:
$400.00
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Company Response

Thank you so much Rick for your honest and positive review, all of us at Dowell truly do appreciate it.

We defiantly agree with you there, the appliances now a days are just to disposable, but we are just happy we could get it all repaired for you.

Please let us know if you ever do need anything more in the future, we'll be there. :D

Take care and stay safe.
- Team DES

monika.penner
monika.penner
0 reviews London, ON
10/10

Oven Repair

Prompt, professional service. From booking the repair appointment, to the repair completion, staff were excellent, keeping me informed every step of the way. Highly recommend.

Approximate cost of services:
$300.00
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Company Response

Hi Monika,

Thank you so much for taking the time to share your review with us, we really appreciate it! :D

It was our pleasure and we're excited to know that you enjoyed our services, thank you for trusting us.

Please let us know if there's anything more we can do for you in the future.

Take care Monika and thanks again.
- Team DES

vrutledge
vrutledge
0 reviews London, ON
10/10

LG range circuit board

The panel to turn on the burners for my LG range stopped working after a power interruption. Jessica was excellent, explained the booking process and what to expect during the appointment. Beau and team are very professional and personable. Problem diagnosed, part was ordered and a price provided before they left. So efficient! When they returned the repair was quick and they made some other adjustments they noticed needed attention. Highly recommend DES!

Approximate cost of services:
$600.00
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Company Response

Thank you so much Virginia for this kind, positive and great review! We work really hard to offer the best and at most professional services, we are so happy this has reflected on our visits.

You were such a pleasure, and thank you for entrusting us with your oven. Please if you ever need anything else, do not hesitate to reach out, we'll be there! :D

Thank you again and you take care and stay safe.
- Team DES

aanddfindlay
aanddfindlay
0 reviews London, ON
10/10

Washing machine repair

Very professional and friendly. Response to our problem quickly. Great service repair our washing machine that was leaking

Approximate cost of services:
$400.00
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Company Response

Hi Al, thank you so much for your kind and friendly review, we very much appreciate you taking the time to do so. :)

We are very excited to know that you found our services great, and professional - we wouldn't want it any other way.

If you ever do need anything else in the future, please let us know and we'll be there!

You take care and have a great Easter long weekend. :)
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Dryer repair

Excellent, quick and efficient service . Responded immediately to our concern and fixed the problem.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

We are so pleased to know your experience with us was an excellent one. Thank you for entrusting us with the care of your dryer, and for taking a moment to leave a positive review, it is greatly appreciated! :D

We hope you won't hesitate to let us know if we can serve you again in the future.

Please take care and stay safe.
- Team DES

smmustard
smmustard
0 reviews Lucan, ON
10/10

Washing machine repair

Washing machine got stuck right after cycle was started. Wouldn’t do anything. Worked with no load in it. Even tho all error codes came back clear Beau was able to determine the only thing left was a control board and even went so far as to make sure by inquiring with other colleagues.

Approximate cost of services:
$700.00
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Company Response

Thank you so much Stacie, for sharing your positive experience working with Beau! It was our pleasure to get your machine up and running again properly. Thank you for choosing Dowell.

Please let us know if you ever do need our services again in the future, we'll be there!

Take care and stay safe.
- Team DES

frank.brown
frank.brown
0 reviews London, ON
10/10

Fridge repair

Replaced evaporator fan motor the same day. Very helpful and courteous. Would recommend them to anyone.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Hi Frank,

Thank you so much for sharing your review with us. We're very happy we could get your fridge up and running the same day - nothing better then a working refrigerator. :D

It was such a pleasure, thank you for putting your trust into our services.

Please let us know if you do ever need anything else in the future, we'll be there!

Take care and stay safe.
- Team DES

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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