Hero Service

I was blown away that the first season using Hero weed control my lawn looked remarkably better than previous years with no service. Eric was professional always and I really appreciate notice of upcoming visits. Communication was great and easy. I find that a scarce commodity these days!

This is our second year of having Hero Services come and aerate, fertilize and weed control at both our properties. We were so pleased with their services we've decided to have them do the spring cleanup as well at one of the properties (note, I decided to do the cleanup at one property because I'd miss it if I didn't). The team did an excellent job with the cleanup, so much so that my son was continuously praising what a great job they did, even better than what I could do!! :-) They did the cleanup and aeration at one place, and aeration only at the other. Fertilizing and cleanup will be followed shortly. I would not hesitate to recommend Hero Services to anyone!!! Thank you Eric, Mike and team for saving my son and myself some work this spring!!!

Very friendly and efficient.
Great communication from Hero on cancellation, resheduling, and services due to weather issues. Eric constantly updating us on changes and providing advanced notifications prior to the work.
Excellent service. Professional. Reliable.

Last winter was the first time I tried Hero service, their pricing was reasonable and service was satisfied. Good communication, they always sent you head ups for their routine. They did miss out a couple times, but as soon as they received my emails they made it up right away.

This was the second winter I used Hero Service for snow removal. I found them to be highly reliable and prompt after a snow fall. They would return as needed if additional snow fell. It was nice to relax and leave my long flight of stairs and front sidewalk to them, knowing everything was in their good hands.

The service these boys gave over the winter was very thorough and friendly. Communication was excellent, every day it snowed I would receive an email early morning confirming they would be by to Remove snow

Excellent customer service. Very prompt with their clearance with email updates when snowing. I have used many other services in the past and have been disappointed. I would highly recommend them.

Eric was awesome at communicating with his clients. letting us know ahead of time for plans/process for incidents of 40+centimeters ahead of time. If there were concerns, Eric looked into matters personally and made sure the client was satisfied with the outcome, mainly snow placed at the wrong place or an an exit needing extra widening. Eric and team always were polite and accommodating. I learned too late that my neighbor could have had discount on a month of snow removal had I mentioned his name when signing up as he had referred the service to me. Overall I was very pleased with the service.

We have had others to remove our snow in the past and they were good.
How ever they relocated and were unable to remove snow last winter so we contracted Hero. As a new client we got the snow removed later in the day even into the evening which was OK for this year as we couldn't go anywhere because of the covid-19 virus. Towards the end of the season they were able to come early in the mornings which we like.
we have a long driveway and because of the slope snow must be cleared into the street which they did. There service has been good and we would recommend them to others.

Another snow clearing season is almost over. The guys at Hero have done a terrific job. They don't just clear the snow they also ensure the driveway and walkway are free of ice with generous dispensing of ice salt. Highly recommended.