Stone Wizards

We just used Stone Wizards to replace our kitchen counters. We were able to book an appointment to have them measure and install within a short window of time, which we were impressed by. We went with the quartz countertops in pearl and are really happy with how they look, for the most part. However, there is a large gap between our cupboards and the countertop where the plywood shows. We have followed up with Stone Wizards and they have not been helpful. They have told us this is the standard for countertops of our size, and if we would like to cover it up, they can arrange to have someone come and look at it / fix it for a fee. We have spoken to numerous contractors since and asked them about what has been done, and they have all said that that level of build up is not necessary to provide enough clearance for the cupboards to open. We just spent a lot of money updating our kitchen and it is extremely frustrating to not be happy with the end result. We had recommended Stone Wizards to our next door neighbour who is starting a kitchen reno and have since recommended against using them.
I do not agree with the statement on their website that says "we have a professional team that is focussed on customer satisfaction ... we stand by our work, with a 100% customer service guarantee at all times'

I had recently my quart counter top installed by Stone Wizard and I couldn’t be any happier overall. From the quote being on point to the efficiency of this company to get the work done fast. Ross is amazing even tho there were a few little cracks at the edges, he sent me the guys to have it all fixed at the availability. Still have to come back to polish but I’m no worried they are super professional and I know they will take care of it. I will gladly use then again and I will highly recommend them.