Hired and paid deposit to have them come in and install steel roof siding and soffit on a new build, booked in for last week of October first week of November, confirmed by owner and asked for a deposit to hold the time slot. Rented equipment to be used by them while on site, Once framing was complete and passed informed them it was ready to go, said earliest he could be there was later that week on Thursday (told deposit would guarantee their full attention if in that time frame) but hey things happen weather etc, says he will be on site friday, no show ask says he was busy with an emergency job, says for sure will be on site saturday, then proceeds to spend the entire saturday ignoring phone calls and text messages instead of trying to explain why he wasn't showing up, message him to say I will be going with someone else as he's not living up to his promises and is lieing and feel I'm being ripped off, he gets upset and says fine and will return my deposit, instead blocks my number and any way to contact him. I strongly suggest finding someone else to do your work. I am out my deposit despite saying he would return it since he wasn't living up to his promises, and to flat out just ignore a customers calls and messages when you've told them you would be on site. Use extreme caution when dealing with Ryan and red heron contracting so you don't get ripped off like I did.