Heliotechnik Inc.

Renewable Energy
Caledon ON L7E 4H1
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Renewable Energy
Heliotechnik Inc.
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66%

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Reviews for Heliotechnik Inc.

Average customer rating:
8 10 (5 reviews)

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Adam
Adam
2 reviews East York, ON
10/10

45 Panel 11.4kW Install on a Residential Home

Price above includes HST. Heliotechnik's quote was a little higher than others but justifiably so. They offered us a larger system, high-quality inverter that allows detailed monitoring, and huge support throughout the process. They took care of permits, etc., were available frequently for questions, invariably polite, pleasant, etc. when working, and made the whole thing a good experience. There were delays working around the permitting process from the city and from Hydro. They warned us to expect these and did their best to work around and readjust as needed every time. Overall can't speak highly enough of Beau and the rest of the team. Same goes for Anna in their customer service. If seeking a quote, they'll answer your questions well, honestly, and with as much detail as you prefer. Would happily and highly recommend them!

Approximate cost of services:
$48,500.00
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Keith in Kitchener
Keith in Kitchener
0 reviews , ON
0/10

Solar Installation UPDATE!

I really wanted to give Beau a good review. He is a likeable young man and I truly believe he means well. There is a way to behave in business and this is where Beau falls down.
To be fair our installation was done during covid and as a small one man business he had trouble recruiting help for the installation-- it took over a year! I hate paying money and then having to chase people to honour their commitments. But, eventually he got the work done.
The problem arose when the solar panel install was not done correctly. He had bunched up 16 panels in one location as instructed but, he tied them on a single line which blows fuses. The fuses are up on the roof and are 300V so while easy to replace it is not a job for a senior who is not trained. I asked him to repair the mistake which I was willing to pay for or at least replace the fuse on a service call so we could function while looking for another company to fix his mistake. He will not pick up the phone, return a call, a text or an email even though he was asked politely. This problem is exacerbated as he is the only one who knows the wiring layout, adding cost and headache for the next company as well as a financial penalty for me.
Beau also cut off one of the ventilation pipes on our roof without my permission. We now have dead squirrels caught in our septic system.
UPDATE:
Thank God Beau did not show up. We hired a professional installer to fix the problem only to find out the entire install was a mess and NOT code compliant! Beau used the wrong fuses -- AC not DC specific. But worse was the actual connections transmitting high power. A cheap box not properly secured to the roof and not closed properly with a hole in the actual junction box for water drainage-- you got to be kidding! No strain relief. As you can see there are electrical lines running unsecured to a hole in the box. Dried leaves inside the box just waiting to start a fire. Avoid this company at all costs.

Approximate cost of services:
$70,000.00
0 of 1 people found this review helpful.
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Hari in Brampton
Hari in Brampton
1 review Brampton, ON
10/10

Solar Panels and Installation

I engaged Heliotechnik to purchase and install the solar panels on my roof. From the very beginning, they were very professional and knowledgeable. Their price was very competitive. Throughout the installation process, they were on-time and they cleaned up daily. They worked around my delicate plants!! Their after sales service has been excellent....always ready to answer my queries. Very HAPPY that I retained the services of Heliotechnik.

Thank you Heliotechnik!

Approximate cost of services:
$30,000.00
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aron
aron
3 reviews Toronto, ON
10/10

Solar Panel Project

We signed up for the microfit program to put solar panels on our roof and sell power back to Toronto Hydro. Beau and Heliotechnik was our installer and arranged all of the materials as well.

We were very impressed with how professional and service oriented they were as we went through all of the steps in the project. We first had to add some additional supports in our attic as the structural engineer required, then they were able to install all of the panels on the roof.

Finally, they coordinated the installation of the inverter and the hook up to the electrical grid with the city and then we were up and running. Everything was really seamless and we felt very taken care of the whole way through.

After everything was up and running, Beau was great in providing additional services and follow up as we dealt with some unexpected complications. We had to add some metal mesh to help keep out some raccoons and we had to add an aluminum railing to keep the snow from sliding down over our door, but Heliotechnik was great at providing these "add-ons" at very reasonable rates and under very urgent timeframes.

Highly recommend them and we were very pleased with how it all turned out.

Approximate cost of services:
$25,000.00
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Aamir in Maple
Aamir in Maple
2 reviews Vaughan, ON

First Review

10/10

Solar panel installation done right

We had Beau and his team do our installation in 2012. Little over 8yrs later now and I'm happy to report that our system has been rock solid. We live in a particularly windy area in Vaughan and sometimes I worry the whole roof could fly off. But clearly a very well installed racking... I've seen neighbors shingles blown off and my are totally protected.

These guys aren't fly by night for sure. Clearly they've stayed in business for so many years based on the quality of their work... my own personal experience when they did my home was they were very professional and thorough. I particularly liked their personalized experience, they didn't see me as "just another job" but took the time to answer all my questions and come back to review any concerns I had by actually getting back on the roof to take the time to make sure all was well. Their after-install care is great too. Even years later they follow up to check on my system and address any concerns. That is when you know you went with the right company.

Approximate cost of services:
$15,000.00
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More about Heliotechnik Inc.

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