-Arrived on time
-Started loading truck quick enough
-Moderately careful with our belongings
-1 guy spoke 0% English and the 2nd guy spoke 2% English
-Nearly impossible to communicate and have a mutual understanding of what our even basic needs were throughout the move.
-Both seemed too old to be movers (50's?)
-They started really slowing down 1 hour into the move and seemed to delay purposefully right before truck was almost loaded
-Unloading truck was awfully slow and lazy - they started just dropping off boxes inside front door and wouldn't go upstairs or down
-I ended up moving more boxes up and down stairs then they did
-They refused to move my 36" TV downstairs - they said it would be too hard
-They charged a full hour for the last 20mins
-Despite delaying about 2hrs throughout the move and charging me the full hour for the last 20mins, I gave them a $60 tip and they showed exaggerated disappointment with that.
-After they left, they stayed parked on our front lawn for 20mins .. leave already!
A link to forget: www.alphamovers.ca
- Approximate cost of services:
- Any advice to offer fellow homeowners facing a similar project?
- Do not choose Alpha Movers to move you.
- Company Response
Will do my best to improve our service