I hired Mark in July 2020 to do an island countertop and 6 sliding shelves; paid half up front with installation due August 2020.
Repeated emails for drawings and complete invoice were ignored. Never once did Mark reach out to me and in December 2020 I requested my deposit be refunded.
Still waiting...
2021-02-05 update - Still waiting... Mark has now stopped communicating...
2021-02-25 update - no refund, no communication. Be warned!