Sapphiresurfaces Countertops

I noticed that no one has yet given Sapphire Surfaces Inc. a review on its countertop services. I am pleased to be the first to provide that review. I started a kitchen and dining room renovation project last October (2018) with a very tight timeline given that my contractor was going on vacation in the second week of December. I had already ordered the kitchen cabinets from a major home improvement store but didn’t feel comfortable doing the same for the quartz countertops. Given that the countertops would be one of the more critical pieces of the renovation project, I wanted a personal touch and didn’t feel too enthused about being treated like another faceless customer with an order number on an assembly line. I decided to send out a service request for a quartz countertop installation through Homestars and received a quick response from Kyle, the owner of Sapphire Surfaces Inc. From the beginning, I was quite impressed with Kyle’s enthusiasm and his promptness in returning messages. As with the other companies that responded to my service request, I sent Kyle the layout and design of my kitchen, the measurements for the kitchen cabinets that needed a countertop, and the type of quartz I was looking for. I then arranged a meeting with Kyle with my spouse. While Kyle did not have the exact same quartz I was interested in, he suggested a Calacatta Vicenza quartz which actually worked better than my original choice as it was white with subtle veins of grey and harmonized perfectly with the darker grey of my kitchen cabinets and the flooring which was a light/dark brown but had hints of grey. Kyle quoted me a fair price for the quartz countertop installation which actually beat the pricing of the bigger outfits. One other thing I should mention is that we were having problems picking a backsplash as my spouse was not happy with the backsplashes we had been seeing so far. Kyle sent us to a tile store and in less than 30 minutes, my spouse picked a backsplash that pretty much completed the kitchen. Kyle offered to get the backsplash for us and deliver it with the countertop if we decided to give him the job. My spouse and I were both impressed with Kyle’s enthusiasm, professionalism, and a desire to do his best, and we went ahead and gave him our stamp of approval. One of the things Kyle suggested was to put a deposit down on the quartz slab so that it would be ready as soon as the kitchen cabinets were installed. I put the deposit down and even though I had never dealt with Sapphire Surfaces Inc. before, I felt instinctively that I could trust Kyle.

Anyone who has ever done a major home renovation project will tell you how stressful it can be and my stress level was pretty high by the first week of December because the delivery of my kitchen cabinets got delayed by two weeks and I needed a functioning kitchen for my Christmas dinner plus a return to normalcy in the house. I mentioned the delay to Kyle when he checked up on the installation of the kitchen cabinets and he promised he would make it easy for me. As soon as the cabinets were installed, Kyle was at my house to measure the next day and three days later, the work for the quartz countertops was completed. I have to say that the countertop installation was the least stressful aspect of this renovation.

Given the delay with the kitchen cabinets, there are still a few things to be completed by my contractor, but we now have a beautiful kitchen with eye catching countertops and an island that has become the central point in the house. Everything worked out with the quartz countertop installation and I am really happy I went with Sapphire Surfaces Inc. to do the job. Kyle was a delight to work with and his professionalism can be summed up in his own words during one of our exchanges: “I want my customer to feel valued”. I highly recommend Sapphire Surfaces Inc. and I hope this business will be around for a long time.