Our West Toronto home was undergoing some renovations back in spring.
While the renovations were going on, the workers would leave the doors and windows open for extended periods. My partner had asked the workers on several instances not to leave the doors open because years ago we had a nasty and quite a torturous experience with rats.
On one of those days, some critters must have moved in. We gradually began to notice some droppings inside our under-sink cabinet and behind the stove. We tried some snaptraps with bait, and managed to catch a few tiny mice. But the droppings would continue to appear. One day, I saw a dropping inside a bag of grains stored in the kitchen pantry,
which grossed me out completely. TSR was the first company I called. Thankfully, they offered a same-day visit at a reasonable price.They also offered us a follow up guarantee on their work. We decided to invite them to our house. Their inspection lasted close to an hour. They carefully checked hidden spots inside the home to find out which areas
wore badly affected. They told us this was a medium-stage infestation and explained what we should expect from their treatment. The next stage was carefully checking our home's outside walls to make sure there were no openings and our initial theory of workers' leaving the door was an accurate explanation of how the problem started. Their outside
inspection was as thorough as the inside one. Their findings confirmed that there were no entry points and our home was indeed in good condition,except the mouse colony that was already inside our walls. Then they placed various pest control products in the affected areas.
At that point, we had decided to give them more space to complete their work. We believe we received the best possible service. There were no hidden costs and they did not try to sell us any expensive monthly contracts. I am glad I found a reliable company.