Hiltz Property Maintenance

Lawn Maintenance
Richmond Hill ON L4E 3R9
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Lawn Maintenance
Hiltz Property Maintenance
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8%

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Review for Hiltz Property Maintenance

Average customer rating:
0 10 (1 reviews)

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Private User
Private User
Private User reviews Richmond Hill, ON

First Review

0/10

Property Maintenance

Do not go near this business. We hired this property maintenance company to cut our lawn once a week, clean up our garden beds which are quite extensive and add mulch to those same garden beds. They were to maintain the gardens as well to keep them weed free. In good faith, we paid in advance for the work to be done as we were assured that they would come the next day to weed the gardens and lay the mulch. They never showed up the next day or any time after that constantly following up via messenger than they would be here the "next day" which never happened. Eventually, after a phone call from us, one person showed up and did a bit of weeding for a few hours and then left. When I looked at the property, it barely looked touched. They never came to finish the job and continued to tell us "next day" as they were waiting on the mulch. They did come once to cut the lawn and did a terrible job getting grass in our pond which can clog up the pump and only cutting half of the back portion of our property. The following week we were expecting them to cut the lawn again but they never came. We complained to the owner who said that if we weren't happy with their services, they would give us a refund for the majority of the money we paid which we accepted. This was on Friday, June 14 and we were promised a refund on Monday, June 17th. We never received the refund. Every time we reached out, we were told there was a problem at the bank and we should get it the next day. It is now June 26th with no sign of the refund. Stay away from this company as they are only out to take advantage of trusting people such as ourselves.

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