The technician swapped out the pressure switch and this fixed the problem. I had changed out the heater relay earlier but was unwilling to risk disconnecting water lines because I didn’t have access to an extensive line of replacement parts. The repair was completed satisfactorily. The only thing the technician neglected to do was to properly secure the dishwasher under the counter (he didn’t install the mounting screws or level the machine). This is not a complaint, merely an observation. I had removed the dishwasher from the counter to install the new relay, but left it unsecured because I knew Ash’s technician was going to be attending. Aside from this, the service he provided was adequate. They would have received a five star rating had the job been properly completed.
Thank you so much for the feedback. please don't be shy and let us know next time so we could complete the job 100%
I spoke to several repair people about my taking off my gas stove cook top so we could clean underneath after a jam making disastrous spill. One told me to buy a new stove! The repair man from Ash was on time, polite and very competent. I appreciated his calm manner and the way he talked me through the process. He cleaned and inspected everything, put it back together and it is good as new. A local company I will use again.
The problem with my fridge (sub zero 10 years old) was due to a blocked drain inside the fridge. My kitchen floor was quite seriously damaged from the water leak, but I did not know the reason. David, my Ash technician, came the day after I called (and su gad calked late the day before), and he diagnosed the problem very quickly and fixed it immediately.
I asked him then if he was able to look at the seal on my washing machine, which was damaged, and therefore leaking (Bosch, 10 years). David found the part and fixed it within 3 days. (It was a holiday long weekend). Very much appreciated as my house is for sale.
David was professional, and fantastic. Thank you very much.
Thank you for the kind review. We always try and give personal yet professional solution as fast as we can.
Roman and David patiently spent hours on my "moody" dishwasher which refused to drain properly. It was incredibly difficult to remove it for troubleshoot due to kitchen island design and hardwood floor.
They got it out and had the drain components reset. All good so far. This is my second time using Ash Appliance Repair and I highly recommend them to anyone.
We're so happy to hear! thank you
These guys were amazing!
The technician that came over to fix my dishwasher was super nice and helpful, explained what the issue was and how the entire process would work.
Waited for a part to come in and they coordinated with me all the details before they came to fix it. It was really a pleasure!
We appreciate your feedback. We always try to improve, but also nice to hear effort acknowledged.
Very reliable and fair when it comes to pricing. Roman and his team are knowledgeable and responsive in getting the appliances back to working.
That is great to hear. We hope you want need us too soon. But now you know who to trust.
I hope all our customers are as great.
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