This is Raj Shah from Pickering Ontario.
After reviewing several quotes for the Sodding that we needed for over 2300 Square Footage area we finally selected Captain Handy by meeting with the Owner Alex.
When the work started, their staff were very professional and courteous in their conduct and more importantly their Project Manager Ihab made it absolutely clear that he would ensure that we were 100 % satisfied with the work they had carried out.
Ihab needs to be recognized separately because he not only exhibited customer focus but went an extra mile to meet customer expectations.
Once the Sodding was completed, we decided to engage Captain Handy to install Automatic Sprinkler System and when I told Ihab that I am looking for a slightly more expensive and reliable system, he immediately agreed and did not ask for any additional money.
In our opinion Ihab has been an exemplary employee of the Captain Handy and with his Interpersonal Skills he would bring absolute success to the business.
We are very happy with their professionalism and customer focus attitude and I am glad to say that in 2022 we would be engaging Captain Handy to replace a large area of Interlocking Driveway, Pathway and Patio at our residence.
If I am asked to rate this company and specially their owner Alex and Project Manager Ihab plus their employees, I would gladly give them 12 out of 10
Raj & Meena Shah
- Company Response
Thank you very much for your great words.
It was pleasure to work at your project.