Rivercroft Contracting Ltd. (HVAC Division)

Heating & Air Conditioning
Milton ON L9E 0T3
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Heating & Air Conditioning
Rivercroft Contracting Ltd. (HVAC Division)
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91%

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Reviews by rating (past 12 months)
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Reviews for Rivercroft Contracting Ltd. (HVAC Division)

Average customer rating:
9.6 10 (28 reviews)

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Carol
Carol
1 review Burlington, ON
10/10

Service

Thank you to the team for your Friendly, honest and an AMAZING installation....Flawless!!!
Extremely happy with my new fireplace.

Approximate cost of services:
$3,500.00
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Company Response

Thank you Carol, it was a pleasure working on this project for you. Hope you enjoy you're new Napoleon fireplace!!

Rivercroft HVAC

Mike in Toronto
Mike in Toronto
0 reviews Burlington, ON
10/10

Professional, Knowledgeable, Courteous, A+

Had Derek come out to perform maintenance on my furnace and A/C unit. He was right on time, friendly, extremely knowledgeable, and went above and beyond fixing some smaller items the installers 11 years ago didn't do. He cleaned up after himself and had all the parts in his van; I can't say enough about the service. I highly recommend Rivercroft HVAC for a quality job.

Approximate cost of services:
$320.00
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Company Response

Hey thanks Mike ! We are so glad you are happy with our service. Was great meeting you and we are looking forward to your Christmas display this year!

Rivercroft Team

Alex
Alex
11 reviews Toronto, ON
10/10

Energy efficient ductless heat pump

I recently had Rivercroft install a heat pump in my home with 3 internal ductless units, and I couldn't be happier with the results. The installation process was smooth and efficient, with their team displaying a high level of professionalism. They were punctual, attentive to detail, and left no mess behind. The heat pump itself is performing excellently, providing efficient heating and cooling while significantly reducing my energy costs. Rivercroft exceeded my expectations, and I highly recommend them for anyone in need of heat pump installation.

Approximate cost of services:
$17,000.00
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Company Response

Thank you Alex! We are so glad to hear how much you are enjoying your new Heat Pump. We really appreciate the kind feedback.

Rivercroft HVAC

Roshan Basnet in Burlington
Roshan Basnet in Burlington
1 review Burlington, ON
10/10

This company goes above and beyond to satisfy customers.

We came home to 6 degrees cold house. The furnace had died. Posted a cry of help on Oakville Das Facebook group.
Immediately I received a reply from Derek. He went out of his way and came first thing in the morning to checkout whats wrong. The motor has died. Furnace was 17 years old. The same day Derek and Cole installed a new furnace and by 4 pm our house is back. Thank you. The work was clean job. Perfect installation, no garbage left over. We got a really good 2 stage furnace. I highly recommend this company.

Approximate cost of services:
$5,800.00
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Company Response

Roshan it was an absolute pleasure helping you and your family, we are so happy you are pleased with our services. We really appreciate your business and kind words !

Rivercroft HVAC

helen in Toronto
helen in Toronto
7 reviews Toronto, ON
10/10

Annual Maintenance for HydroTherm Boiler

We had an excellent experience with Derek and his team at Rivercroft Contracting Ltd. Derek was quick to respond to my initial request on Homestars, and even though his quote wasn't the lowest, he instilled confidence in me by answering my questions succinctly. We have an old boiler, and it was important to find a qualified professional who knows the product. Derek also accommodated a last-minute change in the appointment date due to a conflict I had.

He and his team were easy-going and efficient. They arrived on time and completed the job within their said timeline. Derek answered all my questions, put my mind at ease about some problem radiators, and made suggestions for how we can improve the energy efficiency of our home.

There were no pushy sales pitches, just helpful information explained in layman's terms. My husband and I were so impressed by their professionalism, we've already hired them to do another job. It's so great to connect to a trustworthy company that does work in the GTA.

Don't hesitate to call Rivercroft for your next HVAC job!

Approximate cost of services:
$299.00
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Company Response

Thank you so much for the incredible feedback ! We were pleased for the opportunity to work on your system and provide the options to enhance the efficiency the best way possible. We are looking forward to working with you in the future Helen.

Rivercroft Team

Stacey in Toronto
Stacey in Toronto
5 reviews Toronto, ON
10/10

Ductless and Central Air Conditioning

Derek and Cole were incredibly professional and helpful in helping me install both central air conditioning and a ductless A/C and heating unit on the third floor. They did a great job of walking me though the installation options available to me, and ultimately delivering the right solution. 10/10!

Approximate cost of services:
$15,500.00
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Company Response

Thank you for the awesome review, it was a pleasure meeting and working with you at your home.
We are glad you are enjoying the comfort from our systems!

Rivercroft HVAC team

Kelly
Kelly
1 review Kitchener, ON
10/10

AC repair

The whole package! Professional, knowledgeable, honest, personable, fairly priced. Rivercroft has repaired my furnace and AC on separate occasions. A great experience both times. Thank you!

Approximate cost of services:
$500.00
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Company Response

Thank you for the wonderful review Kelly, it was a pleasure helping your family out. Enjoy your summer

Rivercroft HVAC Team
Www.rivercrofthvac.ca

lbj
lbj
4 reviews Milton, ON
10/10

Radiator removal

These guys have the best work ethic ever. Every time we need them they are here same day. When they heard we needed them same day to ensure our renovation project didnt get delayed any more they were here and worked late into the night. I couldn’t be more thankful for them. Everyone… use rivercrofthvac.ca for any of your HVAC needs. Highly recommend.

Approximate cost of services:
$500.00
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Company Response

Thank you very much Lauren, you are great people and it's always a pleasure to help your family.

Sincerely,
The Rivercroft HVAC Team

Kelly
Kelly
1 review Kitchener, ON
10/10

Furnace Service

10/10 all the way! An exact illustration of a company that is driven by authenticity and outstanding service and backed by knowledge and skill.

I contacted Rivercroft for a 2nd opinion on a questionable diagnosis from another contractor about my furnace. Derek & Mark came the same day I called (!) and conducted comprehensive reviews, tests and analysis of my furnace, and also my fire/CO2 alarms.

I can't overstate how thrilled I was with Rivercroft and will be engaging them for all of my future HVAC needs. THANK YOU!

Approximate cost of services:
$300.00
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Company Response

Hello Kelly, thank you so very much for writing this kind review in regards to our service. We look forward to helping you with any of your future HVAC and plumbing needs.

Sincerely the Rivercroft HVAC team

Peony
Peony
1 review Toronto, ON
0/10

Dryer damper issue

I had Rivercroft come out for a diagnostic and paid for the service and was happy with it. I got a quote for the parts and labour and wanted more information on this. I text and called them and they were not responsive and was not transparent on the fees. As a customer, it's within my rights to understand the associated costs but Rivercroft didnt want to deal with my inquiries. When I decided to proceed with the quote, they asked for full payment and I suggested 50% deposit since the parts need to be ordered and installation services hasnt been rendered yet. At this request, they came back and fired me as a customer all because I was asking questions.

Approximate cost of services:
$170.00
1 of 1 people found this review helpful.
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Company Response

Hi Peony, we came out and diagnosed the issue and explained to you over and over again what the issue was and we would get back to you with a price once we know the part cost. Once you were told the price you again needed an explanation on what the issue was and we explained it again and again. Every time you called we answered the phone and explained to you what needed to be done over and over again.

It's ok to ask a as many questions as you need so you can understand what is being done, but I'm not sure how much more we could have expanded what was being done after 10x as it was just a damper..

In the end we felt it best for you to find another HVAC contractor.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rivercroft Contracting Ltd. (HVAC Division)

Superior Heating and Cooling Products for Your Home

At Rivercroft, we carry only the finest HVAC products for your home or business. We focus on your needs to provide you with the heating and AC equipment with top performance, energy efficiency, reliability, and long-lasting durability.

Our heating and cooling products include air conditioners, furnaces, boiler systems, air handlers. We are also happy to provide heat pumps, packaged systems, and ductless systems Along with radiant floor heating, air filtration, and humidification. At Rivercroft HVAC, our goal is to carry the HVAC systems that work best to provide a comfortable environment in your unique home.

We're Social:
https://www.instagram.com/rivercrofthvac/

647-808-1623

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heating and Cooling Furnaces Air-Conditioning Air Handlers Coils Heat Pumps Packaged Systems Duct Work Thermostats Indoor Environment Tankless Water Heaters Hydronic Heating Boilers Fireplaces Hot Water Tanks Air Purification
SERVICES
Furnaces Air-Conditioning Duct Work Hydronic Heating Boilers Fireplaces Hot Water Tanks Tankless hot water Commercial Work Air Purification Gas Lines 24/7 Emergency Service
BRANDS
We are a Offical American Standard dealer offering the best HVAC products on the market. We do however service and repair all makes and models .
SPECIALITIES
Residential and commercial, service and construction. Furnaces, boilers, air conditioning,hot water solutions, ductwork
WEBSITE
https://rivercrofthvac.ca/
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LICENSES
TSSA #00336704, Gasfitter 2, Gasfitter A, 313-D Air Conditioning Systems Mechanic,Ozone Depletion
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
365 Days on Workmanship. Limited on Product. Extended Warranty Possible.
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