Poor customer service. Visits canceled without notice. Promise reimbursements but then "forgetting" about it. Charged TWICE for canceling service even though I called to confirm contract was over. Company clearly only interested in your money, not in provide good service. Would advise to stay away.
- Company Response
Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to firstname.lastname@example.org subject HOMESTARS and we will contact you. Thank you