City Energy Heating & Air Conditioning Thornhill

Heating & Air Conditioning
ON L3T 0C5
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Heating & Air Conditioning
City Energy Heating & Air Conditioning Thornhill
Star Score
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94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of Newly 
Listed '22 winnerBest of Newly Listed '22winner

Reviews for City Energy Heating & Air Conditioning Thornhill

Average customer rating:
10 10 (20 reviews)

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MIke
MIke
0 reviews Toronto, ON
10/10

Great service. Prompt, efficient and clean!

Bob and Hamid installed our new gas range. They were here at the exact time and did the work efficiently. They were friendly and professional. I highly recommend them and will not hesitate to call them in the future. We were very pleased!

Approximate cost of services:
$480.00
Was this review helpful?
Company Response

Thanks for your time to write review for us.
we are happy to help
https://www.city-energy.ca
(647)830-0083

Private User
Private User
Private User reviews Toronto, ON
10/10

Gas fitter

Very happy with response, professionalism m m m m m m m m m m m

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for your time to write review for us.
we are happy to help.
https://www.city-energy.ca
(647)830-0083

Joey
Joey
2 reviews Markham, ON
10/10

Duct repair

Hamid and Bob at City Energy came out to my house on short notice for duct repair. They made everything so easy, and were really courteous, friendly, and professional. I plan to seek out their services again in the future. Thanks again Hamid and Bob!

Approximate cost of services:
$300.00
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Company Response

Thanks for your time to write review for us
we are happy to help
https://www.city-energy.ca
(647)830-0083

Jay
Jay
1 review Toronto, ON
10/10

Extremely Fast & Professional for my Gas BBQ Hookup

I thought I had bought a natural gas BBQ from a home improvement company and needed it hooked up, gas line checked for leaks, etc. I put out the request and was contacted by City Energy Heating and Cooling within 10 minutes. They quoted me $220, which we agreed upon, and someone arrived at my house within 2 hours!!

Turns out the home improvement company screwed up and actually sent the propane version of the BBQ rather than the natural gas version I ordered. So the lovely gentleman from City Energy Heating and Cooling only charged me $50 for his time (which was more than fair) and I told him I'd be back in touch when the home improvement company corrects their mistake and sends me the proper BBQ.

Approximate cost of services:
$50.00
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Company Response

Thanks for your time to write review for us
we are happy to help
https://www.city-energy.ca
(647)830-0083

Wilson
Wilson
2 reviews Markham, ON
10/10

Reliable, Thorough & Professional

Bob & Hamid arrived quickly my after-hour support requests. They thoroughly checked all gas pipes and joints throughout my property (inside and outside) with hightech gas leak detector. They quickly identitified the leak, fixed it and patiently check to ensure there's no more leak. They clamped the damaged pipe so we have hot water through the night and fixed it professionally the very next morning. I would highly reccommend them for their professionalism, workmanship, and services.
Thank you Bob and Hamid again for your 10 star++ services!
Wilson
p.s.
An Enbridge technician shuted down our gas supply at 7pm when detected a minor gas leak and a damaged gas pipe after changed our meter. No hot water or gas top cooking for my family ...

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thanks for your time to write review for us
we are happy to help.
https://www.city-energy.ca
(647)830-0083

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing Customer Service

Quick, efficient , quality work .
Impressed with how quickly they responded to service our gas line. Within 24 hours, the work was done.
Also impressed how they used a level to ensure the pipe was perfect.
Definitely will use City Energy again!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thanks for your time to write review for us .
we are happy to help
https://www.city-energy.ca
(647)830-0083

Private User in Toronto
Private User in Toronto
5 reviews , ON
10/10

HVAC installation and repair

When we needed to replace a furnace in a limited space , we obtained three quotes. City Energy Heating and Cooling was not only the most affordable, but came up with the best possible configuration for the ductwork. The installation was well done and professional. We have use them twice for repairs on a different furnace. Both times they arrived within a few hours of our call and repaired it affordably, without trying to upsell us on a new furnace. Highly recommend them.

Approximate cost of services:
$8.00
Was this review helpful?
Company Response

Thanks for your time to write review for us
we are happy to help.
https://www.city-energy.ca
(647)830-0083

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace repair

Our furnace suddenly stopped working last week. Looking through Homestars, we got a quick response from Hamid and Bob at City Energy. They came out the same evening, diagnosed the problem, and were able to secure replacement parts the next day. Bob and Hamid were professional, courteous, knowledgeable. More they were fair and provided us unconflicted advice on our options. Thank you Bob and Hamid.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thanks for your time to write review for us.
www.city-energy.ca
(647)830-0083

Jason in Newmarket
Jason in Newmarket
2 reviews Newmarket, ON
10/10

Humidifier Install

My old humidifier needed replacement since it was not functional. Price quoted by Bob was reasonable for the effort and quality of product. I needed it to be done within the day and he accommodated the request. Hamid who did the work was knowledgeable and very professional. He had all his tools and necessary extras required to complete the job. He was compliant with the necessary COVID-19 safety precautions. He took the time to install it correctly and explain the instructions to use it correctly. He also cleaned up after his work which was very nice. Great service, Highly recommended!

Approximate cost of services:
$450.00
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Company Response

thanks for your time to write review for us.
www.city-energy.ca
(647)830-0083

Mike
Mike
1 review Toronto, ON
10/10

Faulty Furnace

A fantastic experience from start to finish I called them and they were here within half an hour they were able to fix the problem quickly and my furnace was up and running for the price they quoted great honest polite people highly recommend using them

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

thank you so much for your review.
city energy heating and cooling
https://www.city-energy.ca
(647)830-0083

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Energy Heating & Air Conditioning Thornhill

Since 2016, City Energy Heating & Air Conditioning has been proudly serving residents and businesses of Greater Toronto Area and surrounding, providing exceptional customer service and workmanship. OUR GUARANTEE? We stand behind our service no matter what! Our professional team will take care of everything until our customers are happy. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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