We bought a townhouse that's very outdated and required a full reno. After contacting numerous contractors and sharing our scope of work and budget, we decided to go with DDR. We appreciated Ioana's enthusiasm from the start. She managed the project timeline, material selection (we're very involved in this) and provided us with weekly updates while Luis managed the on-site work.
The scope of work includes 2x bath reno, full flooring and stairs update, kitchen countertop update, popcorn ceiling removal, and interior wall painting. The project was estimated to be completed in 6 weeks because we wanted to move in before Christmas 2021. DDR handed over the house back to us at the end of the 6th week with about 90% of the work completed and the remaining work to be completed soon after the holiday season.
There were some challenges with completing the remaining work due to personal matters, workers availability and backordered items. It was quite frustrating to deal with and took almost 4 months to get the remaining work done, but Ioana tried her best to make things work and we also tried to be understanding with her situations.
Given our budget and the scope of work, we were quite satisfied with the result. There's a couple of things that require some fixing, but DDR stands behind their workmanship, so they're going to come back and fix them.