We experienced an intermittent leak in the rec room ceiling which was suspiciously underneath the refrigerator in the kitchen above.
But because it was intermittent it was puzzling as to what was causing it. Over a period of a few weeks the leaks became more frequent dripping on the laminate floor and threatening to swell it.
My HomeStars "handy man" request was answered almost immediately by Dimitri who offered to come and look at the situation.
He and his partner Andre spent considerable time investigating the situation using an infrared camera and fibre optical probe to see what was happening. The leak was confirmed to be associated with the fridge water supply but it wasn't clear how.
Since the fridge was suspect, they pulled it away from the wall to check the floor. Bone dry! No evidence of wetness anywhere. Very puzzling.
Long story short, Dimitri stayed with the situation and employed intelligent deductive reasoning to finally zero in on the problem. He suggested we manually sponge up the water from the evaporator pan in the fridge to check if that was the source of the water.
After doing that for over a week during high humidity weather, the leaking stopped and the ceiling started drying out!
Thanks to his quick response and dedication to problem solving Dimitri avoided our having to destroy our ceiling in pursuit of a non-existant plumbing problem.
His work ethic and compassion is beyond compare and do not hesitate to recommend Silicone Seals.
Thank you Dimitri!