Rozon Enterprise

Roofing
Casselman ON K0A
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Rozon Enterprise
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86%

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Reviews for Rozon Enterprise

Average customer rating:
8.9 10 (27 reviews)

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michael in Kanata
michael in Kanata
0 reviews Ottawa, ON
10/10

Roof replacement

I strongly recommend Rozon Enterprise. They gave us a very competitive quote for our roof replacement, and finished the job in a timely and professional manner. In fact, they left the property in better shape than when they arrived and saved me some spring cleaning work in on the deck and flower beds. Very happy with the services provided and will for sure be telling family and friends.

Approximate cost of services:
$9,000.00
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taylor in Ottawa
taylor in Ottawa
0 reviews Morrisburg, ON
0/10

Roof Installation

I don't normally write bad reviews, but I have been contacting the same three guys since November 2021 about holes their contractors "forgot" to fill in my roof and my toilet flange that still leaks even though they "fixed" it twice already. it has come to a point where they are now ignoring me. I have chatted with Mathieu, Joshua and Luc numerous times about the issues and it's always the same response, "we will send someone out to take a look". It is now February and holes and leaks are still present and I already paid them to have it fixed. So here I am writing a review about everything that's gone wrong with this company. A project that was suppose to take 1-2 weeks, took 3 months to complete and I am still not satisfied.

Everything was great in the beginning, they were quick to quote and to get started. I was happy to get a new roof. They knew what I wanted from the beginning. soffit, fascia, attic vents, bathroom vent, two roofs done ( addition and main roof and NOT my porch roof). I came home from work and they had torn apart the wrong roof that I had said I did not want done. Mathieu's reasoning was because my additions roof was in bad shape and they didn't want to fix it. the reason why I was getting a new roof was because it was in bad shape. so in the end they repaired the addition roof with caulking and screws, charged me too much for it even though he said it was free of charge due to their mistake and I still have leaks in my roof. the quote price also never changed ! he just divided the price up into other things. was going to charge me 3k for 6x20 porch soffit/fascia even though I said no and that it was brand new. we had a huge argument over it.

With the soffit and fascia, it was suppose to be around my whole house including my addition. for $7200. Mathieu claims that was a mistake and was only for the main part but would throw in the addition part at no cost. In march when I requested the quote they were aware of rot that needed to be replaced that's why it was around the whole house. well, the addition was never completed, the rot is still there.

they left dents and holes in the new tin and had to replace it two times, they lefts debris all over my yard which I am still finding screws and shingles and they left the front and back roof a mess ( they did clean the front roof but not the back).

They quoted for Services the company does not offer. quoted me for eavestroughing. Told me they didn't have the machine to do it so I naturally found another contractor to do the work. a few days later I asked to have it removed the the quote and they said "we are getting a subcontractor to do it".

It's been issues after issue with them, dishonest work, cannot complete what is quoted simple because they don't want too, they push the blame on you ( the client). I had beautiful decorative wood corbels that were original to my century, I had asked them to take them down and keep them along with the crown moldings. they did 2 sides of the house one day and I saved those pieces, they were either broken ( about 3 out of 12) or slightly chipped, but I didn't care. The contractors had thrown out the rest of the corbels and crown moldings. I had requested them back but Mathieu had told me they were in the garbage.

I even asked for a 5% discount because they did the wrong roof and put me through all this mess. Mathieu said no and then started harassing me to take my complaint of the better business bureau.

I will say this, there were way more issues.

Communication 3/10
Commitment for performing work quoted 4/10
Quality of work 5/10
Cleanup 6/10
Starting project on time 10/10
Finishing Project on time 0/10
Value 5/10
metal roof 10/10

Approximate cost of services:
$28,800.00
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Caroline in Hamilton
Caroline in Hamilton
0 reviews Casselman, ON
10/10

Roof Damage due to weather

Excellent customer service! Fast response! Great explanations!
All work was done in the same day! Great Team!

Approximate cost of services:
$395.00
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A. in Apple Hill
A. in Apple Hill
0 reviews Finch, ON
10/10

Roof Installation

Mat from Rozon Enterprise helped us choose our roofing and provided many options for us to choose from within our budget. We decided on tin and he helped guide us as to what would look nice on our century home. We viewed photos of past work, and were able to drive by a couple of houses to get a real look at what we were purchasing. We chose Wakefield tin and love it. The crew worked for 5 days, completing our main roof and sunroom roof. We wanted to keep the original tin shingles after they were removed, this wasn't a problem. They stacked them nicely behind our garage. Our entire yard was kept clean. The crew was friendly, polite and punctual. The overall price was best in the area.

Approximate cost of services:
$12,000.00
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Happy in Hawkesbury
Happy in Hawkesbury
1 review Hawkesbury, ON
10/10

Rozon did what others would not

Rozon took on a job nobody would as the roof was a total disaster in a vacant house. They work efficiently, in extremely cold temperatures and finished the job on time and under budget.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for the review! This was definitely a job for professionals and we're glad we could take it on. As disastrous as the roof was, the progress of the project was at a strong and steady pace. We're happy you're content with the outcome as we're proud we could put a proper roof over your family's head.

Maggie in Mirabel
Maggie in Mirabel
0 reviews Clarence Rockland, ON
10/10

Roofing

I chose Rozon Enterprise to replace the roof on my home based on their fair and timely quote. It wasn't until after I began dealing with Mathieu and his team that I realized just what a great decision it had been to go with Rozon Enterprise! I especially appreciated the open and easy communication throughout the project. I was kept abreast of the work as it was happening, and any questions that I had were answered quickly and clearly. I am grateful for the peace of mind granted to me by knowing my family has a good, strong roof over our heads! I highly recommend Rozon Enterprise!

Approximate cost of services:
$9,500.00
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Company Response

Thanks for the recommendations Maggie. It was our pleasure to work with you on your roofing renovations. We have an open communication with our clients and keep them updated so that if anyhting arises, we can act quick and promptly. Rest assured you have a great product on your roof that will keep you and your family safe!

Carole Campeau
Carole Campeau
0 reviews Casselman, ON
10/10

Roofing

August 2020 : Professional, efficient, considerate and honors their commitments! Work done within 1 month of contracting. I definitely recommend Rozon Enterprise for your roofing needs. THANK YOU Rozon Enterprise!

Approximate cost of services:
$2,700.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the great review Carole. You pointed out some of our strongest traits. We're happy you recommend us!

Adam in Simcoe
Adam in Simcoe
0 reviews Simcoe, ON
10/10

New Roof

They were wonderful people to work with, did a great job on the roof at a very reasonable price, cleaned up afterwards, and managed minor timing issues exceedingly well. At all times we felt like we were being taken care of by friends who really cared.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Awesome review Adam! We're ecstatic to work with great clients like yourself. We pride ourselves on quality work and site cleanliness. Even with weather delays, we were able to complete the renovations in a timely manner. We look forward to working with you again!

Scott in Ottawa
Scott in Ottawa
0 reviews Limoges, ON
10/10

Roofing Repair

Did the work ahead of schedule, working with me to ensure I got what I needed for the right value. If there was an issue, professionally worked to solve it quickly.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review! We do our best to make sure every one of our client's needs are satisfied. We're glad you were given the opportunity to experience our awesome customer service!

Sam
Sam
1 review Cornwall, ON
10/10

House roofing

I called Rozon Enterprise to renovate my roofing and they did a great job. I highly recommend them because they are the best, They are professionals and work on time. The are approachable and understanding. They work to your satisfaction

Approximate cost of services:
$5,900.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review and recommendation Sam! Your words are very kind and flattering. We aim to be the best with our transparency and customer support!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rozon Enterprise

Rozon Enterprise has built its reputation on the motto “Quality workmanship carried out with pride and honesty! ” Based in Casselman, Ontario since 2009 and founded by Mathieu Rozon, Rozon Enterprise has served and satisfied many clients locally and widespread across Eastern Ontario with their products and services. The dream ...
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