Last year we got our lawn redone as it needed to be. At first 3LM seemed very professional to work with and punctual. They are a pleasant group of young men until part of the job was left incomplete and full payment was taken.
1. I explained to Suffiyan that I wanted the edges around the trees to be done in a circular shape instead they decided to put uneven square edges around all the trees.
2. They laid out the pieces of sod without cutting it properly to fit around the edges of the cement walkway.
3. Lastly, they did not use the roller to ground the sod in place.
Having explained this well in advance and was reassured by Suffiyan that it would be done. On the final day that the lawn needed to be rolled Suffiyan said he did not have the equipment to complete the job but would return later in the week since he had other jobs in the area. As my neighbours also requested him to do their lawns.
Trusting his word I agreed to give him the final payment and we agreed on a date for him to come back and finish it. A few days went by and NO ONE RETURNED. I proceeded to call and confirm and my calls were ignored on multiple occasions and also sent straight to voicemail.
My daughter also called and was told that they would return and complete the job on a specific day. As he also reassured my daughter he will come and complete it and that he did not take advantage of my age and kindness. He also explained that he is very professional and this isn't how he conducts business. THEY NEVER RETURNED.
I DO NOT recommend this company at all as they have proven not to be trustworthy and do take advantage of elderly people. They also do not know how to conduct business. To protect yourself please DO NOT USE THEM!
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- Company Response
Thanks Sehrezade for leaving this review. We sent out a crew to resolve some of the issues. If you have any more concerns, please let us know. You can reach out at 647 239 7254. Please feel feee to reach out at anytime and we will do our best to satisfy your concerns.