As another reviewer here - James - we have experienced the same fate. We paid upfront for seasonal snow removal and as of today have had zero service. With each snowfall we were promised multiple times and given multiple excuses after spending many hours trying to make contact and find a resolution. He has a plethora of inventive excuses for failure to provide service. We have asked for a refund and been refused. He has stated if I post a negative review he will sue me. The contract company - Ward Home Builders- will say that the contract is not with them and with someone they referred you too. This is untrue. I too have all documents including a contract on Ward Home Builders letterhead, copies of correspondence etc. My only wish here is to save someone else from suffering the same fate.
- Approximate cost of services:
- $600.00