Sam showed up on time, did the job quickly (to coordinate with The City, who had to shut off the main valve from the street and therefore were only there for a brief period). He seemed like a nice guy and he kept the house clean. It seems like good quality work - I think I'd call him again.
I particularly liked that he coordinated with me by text message - which is my preference. Also, he requested pictures of the situation prior to arriving - in order to ensure he showed up with the correct parts.
Price was as quoted, which felt a bit high in retrospect, considering the job took less than 20 minutes and required only simple parts. But it was probably a standard price.