Edgecliff Home Improvements

Bathroom Renovation
Oakville ON L6L 2L9
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Bathroom Renovation
Edgecliff Home Improvements
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88%

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Reviews for Edgecliff Home Improvements

Average customer rating:
9.4 10 (23 reviews)

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Private User
Private User
Private User reviews Oakville, ON
0/10

Proceed with caution

Proceed with caution when considering Edgecliff for your home renovation.

This company has cost us thousands in water damage. Yesterday we had a pipe burst below our Edgecliff reno, causing thousands of dollars in damage. It was due to a failed sharkbite fitting that they installed on a supply line to the bathtub. Thankfully i had taken pictures of some of the plumbing work behind the walls during the reno and were able to identify that these fittings were used for all supply line connections including our shower. We had to pay actual plumbers $1500 yesterday to replace all the sharkbite fittings with soldered fittings so this doesn't happen again, and plumbing repairs are not covered by our home insurance - only the damages which now entail: demo / drywall repair / trim replacement / flooring replacement / painting etc. The first thing they asked when they opened our ceiling below was "have you had a reno done recently?".

I will also mention that we never left a review after our work was done because there were a number of *shocking* customer service & worksmanship issues that happened during our reno experience so we could not in good conscience recommend them to anyone.

Approximate cost of services:
$100,000.00
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Company Response

Hello Anonymous

Being unknown who you are, we are unaware of the scope of the project, you claim we performed, as you have never contacted us with your problem, if you had, we could have worked with you to resolve it. As you can see from our other 22 positive reviews, we are constantly communicating with our clients to ensure their stressful renovation projects are as smooth as possible. You say there was a burst pipe due to a failed sharkbite, this is not a quality or workmanship issue on our part. Material or equipment failures unfortunately occur, this is why Sharkbite provides a 25 year warranty on their products, it is most unfortunate you lay blame on Edgecliff for this failure, as from the sounds of your complaint it is a quality or workmanship issue. This would be the equivalent of saying it was our fault due to poor workmanship if a faucet failed and leaked the same way after what ever length of time it has been for your project. The second issue you bring up is that your plumber told you that sharkbites are not approved to be installed behind walls, this is INCORRECT. Some plumbers have an OPINION that they should not be used in this manner, however, if you do some research, they are an approved plumbing connector as per the Uniform Plumbing Code and National Plumbing Code of Canada. I would say you were taken by a greedy plumber seeing an opportunity to make some easy money, there are unscrupulous types out there. It is a shame you have experienced this to your home, but your comments towards Edgecliff are inflammatory and without FACT. If you would like to discuss further, please do not hesitate to contact us, contrary to your comments but aligned with the other 22 positive reviews we work with our clients to ensure their renovation experiences are as stress free as we can make them.

For those readers that do research Homestars investigation of this internet troll is only a verification that they are signed up with Homestars, there is no actual investigation done. We suspect this is a disgruntled client that is not happy with a recent legal suit as they are posting this all over the internet.

John in Toronto
John in Toronto
1 review Burlington, ON
10/10

Removal of Bathtub/Wall Unit & Installation of Walk-n Shower

They started on the agreed date and arrived each day as they had advised. They did a truly professional job at a competitive price and even went beyond what the job required. Great communication skills and very conscientious at keeping dust and dirt to a minimum. We highly recommend them.

Approximate cost of services:
$13,000.00
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Company Response

Thank you John your comments are greatly appreciated. It was great working with you as you knew what you wanted allowing us to focus on the task. Thanks again.

satyampat
satyampat
3 reviews Milton, ON
10/10

Master bath remodel, hardwood flooring installation, and accent walls

This is a fantastic team to work with. We had our master bathroom completely remodeled, installed hardwood flooring in all the bedrooms and two accent walls done. Outstanding quality, very professional, upfront and honest about the costs involved. I would definitely do business with them again.

Approximate cost of services:
$60,000.00
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Company Response

Thank you Satyam it was a pleasure working with you and Peta on your projects around the house, and your choice of design for the ensuite bathroom is amazing and looks better. Hpe you enjoy it for years to come and it was great turning your wishes into reality.

kmoran
kmoran
0 reviews Oakville, ON
10/10

Bathroom Renovation

Glen and his team were great to work with. They started on schedule and finished on time. Definitely will be using them for another bathroom reno and other work we'd like to complete.

Approximate cost of services:
$25,000.00
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Company Response

Thank you Kevin I hope we turned your wishes into reality!

Mark & Lorraine Hewson from Hamilton
Mark & Lorraine Hewson from Hamilton
1 review Hamilton, ON
10/10

Bathroom Reno

Recently had a partial bathroom reno done by Glen, Will and Daniel and we are very happy with the results. Living in an older home come with its challenges, you never know what lurks behind the walls but they made sure it was right when the reno was finished. Glen, Will and Daniel are trustworthy, dependable and a lot of fun to have around. We would definitely recommend them for any home renovation.

Approximate cost of services:
$9,000.00
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Company Response

Thank you Mark and Lorraine we hope you enjoy your new shower, you guys were great to work with. Thanks again.
Glen and Will and Daniel

Larry.Zanatta
Larry.Zanatta
0 reviews Oakville, ON
10/10

Bathroom Renovation

Will, Glen and Daniel were fantastic. They were professional and very efficient. I would highly recommend them and will hire them to renovate my other bathroom.

Approximate cost of services:
$15,000.00
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Company Response

Thank you Larry, the bathroom looks great with the materials you and Lori chose, hope your family enjoys using it.
Glen, will and Daniel

John
John
0 reviews Burlington, ON
10/10

Complete Basement Renovation

It was an absolute pleasure working with Edgecliff Home Renovations. Their commitment to overall quality of workmanship and customer satisfaction is amazing. I will be using them moving forward with any future renovation.

Approximate cost of services:
$65,000.00
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Company Response

Thanks John, it was also a pleasure for us to work with you and your family.

PK in Oakville
PK in Oakville
1 review Oakville, ON
10/10

Bath reno

Awesome bathroom reno work and follow up service! Work was completed on time and there were no budget overruns. The work turned out to our taste and we enjoyed working with Glen/Will. Will retain for future work as well!

Approximate cost of services:
$20,000.00
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Company Response

Thank you for the kind words Pash, we really enjoyed working on your project and want to portray your bathroom on Homestars and our website as it looks great.

dennis.frendo in Oakville
dennis.frendo in Oakville
2 reviews Oakville, ON
10/10

Two Washrooms Complete

Glen and Will did a great job(s) for us. They took the time to do it right. I would highly recommend them for any home improvement projects within their realm.
The communication was great between us and they always kept us updated on the next steps in their work and timing . This was very important to us especially during washroom renovations with the whole family being home.
We have one more washroom to do! And we will be calling back Edgecliff. !

Approximate cost of services:
$150,000.00
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Company Response

Thank you Dennis, it was a great pleasure working with you and your family on this project, we hope to see you again for that ensuite. Take care and be safe.

Glen and Will
Edgecliff Home Improvements
www.edgecliff.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Edgecliff Home Improvements

Edgecliff Home Improvements provides a complete line of services for all forms of home improvements such as bathroom remodeling, basement finishing and remodeling, kitchen design and remodeling, laundry room remodeling, flooring, tiling, painting, and general renovations as required. We are a family owned and operated company therefore we know customer services and being on budget is an important aspect to any home improvement project and we aim to provide both.

CATEGORIES
Bathroom Renovation, General Contractors, and Basement Renovation
SERVICES
Basement Finishing, (Complete) Framing Drywall and plastering Flooring installation Trim and Paint Bathroom Remodeling Kitchen Cabinet installation Flooring Painting Laundry Room Remodeling General Contracting Home Renovations Home Improvements Home Resale Preparation
BRANDS
Canadian as much as possible!
SPECIALITIES
Basement Finishing Bathroom remodeling Kitchen remodeling Flooring Home Improvements Home Renovations Home Resale Preparation
WEBSITE
https://www.edgecliffhomerenovation.ca
YEAR ESTABLISHED
2018
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Negotiable
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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