Lovable Homes Inc.

General Contractors
Halton Hills ON L7J 2L8
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Reviews for Lovable Homes Inc.

Average customer rating:
9.8 10 (23 reviews)

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Benjamin
Benjamin
1 review Kitchener, ON
5/10

Bathroom Renovation in 1930s home

My first interaction with Andre was very positive, he seemed very knowledgeable and asked questions about the age and history of the home. He also said he only did one project at a time, and didn't start the next one until the previous was complete to our satisfaction. This feeling did not last very long once we had paid the deposit for the renovation.

The original scheduled start date was in November. In October we received an email that it was delayed until February. Actual work didn't start until mid March. We agreed at the start of the project that if he needed to stay late if he was going to waste material (like grout or cement). What happened instead was he showed up most days between 10am-1pm and stayed 6-10 hours. Halfway through the project I clarified that I only wanted him in the house between 9-6 and the extra leeway was only for special circumstances. He came on time one day and returned to arriving between 10-1 after that.

When demolition started, we was surprised that the walls of the 1930's home were not drywall, and had not heard of rocklathe that the walls were actually made of. He was also surprised the tub was made of cast iron. Both of which he charged more for above the quote price and added 1 week on the 2 week project.

Once the bathroom was almost done, I had messaged him to confirm I was able to use the tub which he had tested. Once it drained, I noticed the ceiling below the tub was leaking, the original pipe was held together with epoxy and had come loose from the renovation. Another added cost, and I had to replace my own ceiling, he wanted to charge more and he was behind on the next job.

He also moved the bathroom light switch to inside the bathroom, which was also not tested (it turned off all lights upstairs). The light switch move was a line item in the quote and paid for, but when I told him about it he would not entertain fixing the issue. In the end I will need to change this myself, even through I have paid for it and is a line item on the "add-on" quote.

Other short nitpicks:
- He did not install a shower curtain rod (not specifically called out in the job, but I had assumed that would be included)
- Tiles not all flush with the wall, some sticking out
- Did not get the tub we wanted, apparently it was out of stock on back order (we paid him the deposit 1 year before the work started)
- Shower head was not installed well, o-ring was crushed and was leaking. Luckily I was going to replace with a different head so it was an easy fix

The frustrating part is the bathroom itself is well done. If the Andrei and Jessica had just given an accurate quote from the beginning and did the work they said they would it would be a 9-10 star review. They are both very personable and very good hard working people. In the end, I would have been better off with a different company who quoted higher but had explicitly called out the complexity of working on an older home and likely wouldn't have had the surprise cost.

Approximate cost of services:
$20,000.00
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Company Response

We are very pleased that you have liked our work. Unfortunately, there are "hidden" issues that occurr in renovations, which normally adds cost, We personally don't add that cost upfront because as mentioned, it is unknown and not fair to charge blindly. We like to be honest and upfront, sometimes it is not a good situation and we still need to solve it thinking primarily in our customer's satisfaction, reason why everything is in writing in the scope of work and quote provided. However we are in a business relation and any extras not contemplated would add some cost. Hope you enjoy for years to come a beautiful and well done work !

Private User
Private User
1 review Acton, ON
10/10

Main floor renovation including kitchen and bathrooms

The team was conscientious and attentive to detail.They were a little lax in their start and finish times but seemed to try to make up for it. They were reliable and tried to educate this home owner. All around a learning process for me.

Approximate cost of services:
$86,000.00
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Company Response

We are very happy you liked our work, it has been an honor working for your project. Let us know how we may assist you in the future.

Ana Rodrigues
Ana Rodrigues
0 reviews Mississauga, ON
10/10

Full house renovation

Great work, fine and professional people, excellent focus to detail and beautiful craftsmanship, highly recommended.

Approximate cost of services:
$190.00
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Company Response

We love that you appreciate the passion we work with, from all our heart, Thank-you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom reno

Big problem with our two bathrooms on the 2nd floor, they were done cheap to sell the housefew years later we were surprised by leaking and mould Lovable Homes did a great job suggesting the repair needed, they did the work right in budget and with great materials and techniquewe know are confident we have bathroom for 10+ years!!

Approximate cost of services:
$30,000.00
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Company Response

We are so happy you liked our work, Thank you

Private User
Private User
0 reviews Ariss, ON
10/10

Bathroom Renovation

Lovable Homes truly makes home renovation a breeze. Every step of the way was professionally handled with an eye for detail. We loved working with Lovable Homes, good people!

Approximate cost of services:
$31,000.00
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Company Response

Thank you for your review, our goal is to make our work as professional as it can be, always thinking in best quality for great results.

Private User
Private User
1 review Mississauga, ON
10/10

Bathroom renovations

You will not find 2 better people than Andrei & Jessica. They have become like family to us. They were dedicated to our job not leaving until they were finished. They were careful, meticulous & made sure that we were happy with every aspect of the work from start to finish.
The job included a total reconstruction of 2 bathrooms & took 7 weeks to complete.
We are very happy with our new bathrooms & would not hesitate to recommend Lovable Homes.
Thank you Andrei & Jessica

Approximate cost of services:
$35,000.00
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Company Response

We are more than happy to achieve as per our mission, transform your house into a Lovable Home. Thank you for your trust.

Sam from Mississauga
Sam from Mississauga
1 review Niagara Falls, ON
10/10

Old Farmhouse restoration

Andrei and Jessica are friendly, honest, reliable, hard working and knowledgeable. Their skills show in the quality work wo(man)ship. They have a passion for their profession, attention to detail and dedication to client satisfaction.

Approximate cost of services:
$140,000.00
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Company Response

Sam, thank you. We have been so happy working for you in your project.

Nicole C in Aurora
Nicole C in Aurora
2 reviews Mississauga, ON
10/10

Bath & Kitchen Renovation

We had a fantastic experience with Andrei and Jessica. They completely renovated our master bath and kitchen, put in an accent wall, and painted everywhere. They were detail oriented and never cut corners. They were dedicated to giving us the best quality and making sure we were happy. They had a great eye for design and helped me bring my vision to life. On top of being professional and committed to getting the job done, they are just lovely people - they even bought my son a 1st birthday gift. Overall I would recommend them to anyone in a heartbeat, and we'll be bringing them back for sure for a few more projects around our home.

Approximate cost of services:
$60,000.00
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Company Response

Thank you for your kind words. It is our mission to provide with beautiful, excellent quality and long lasting results.
We would be honoured to be part of your next renovation projects. See you soon.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Construction and Laundry Room Reno

Very hardworking team! They built our dream bathroom in the basement completely from scratch and gave our laundry room a full makeover. This project had been on our minds for years, and we couldn’t be happier with the result. Our bathroom even has floor heating and an LED mirror. These guys are detail-oriented and timely.

Thanks to Andrei and Jessica for the great work! I highly recommend them and will be hiring them again for my kitchen reno.

Approximate cost of services:
$45,000.00
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Company Response

Thank you for your kind recognition, we are very happy you have liked our work. Enjoy your new Bathroom and Laundry room !!!

Al
Al
11 reviews Guelph, ON
10/10

Renovated total main floor of our bungalow

Our 1960’s bungalow was in bad shape and Lovable Homes was one of a few contractors we called for an estimate to have the work completed. We needed to have the kitchen and bath redone, new flooring, new paint, new trim and doors/closets, new electrical receptacles and most light fixtures replaced. Andrei and Jessica took the time to take very detailed measurements of the job. Although we had some minor issues during the renovation, Andrei took the time to explain everything as the project progressed. Very happy with my decision to go with Lovable Homes, I would highly recommend them.

Approximate cost of services:
$39,000.00
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Company Response

We are glad we accomplished this project to your satisfaction. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lovable Homes Inc.

COVID 19 UPDATE: We are open for business and here to take your calls, emails and can set up virtual meetings as well. Following the health and safety measures as directed by the Province of Ontario. We want to ensure the safety of our employees and customers.

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Welcome to Lovable Homes Inc. We offer many services including: Kitchen Transformations, Kitchen Renovations, Washroom Upgrades, Garage Renovations, Basement Makeovers, Tiling and Flooring Services. Contact us today and we'll offer you an estimate. We are committed in delivering a high quality renovation that generates those good feelings, from an excellent design taste to a great satisfaction for the makeover done. We want our customers to be proud homeowners, not only of the looks of their professionally finished project but for choosing us to help their ideas become a reality.

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Turn your kitchen into your cooking oasis. • New floor tile • Beatiful backsplash • New lighting • New Cabinets and Countertop • New faucet • Undermount LED lights. • Open concept
Work with us involve a carefully planned series of steps, centered around a schedule we stick to and daily communication.

CATEGORIES
General Contractors, Basement Renovation, Bathroom Renovation, and Kitchen Planning & Renovation
WEBSITE
https://lovablehomes.ca/
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 Months on workmanship
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