We retrofitted our entire home with custom windows and doors from Eticom. Our home isn't a standard one and required custom product. The day for the installation came and the installers were great. They walked us through what they were going to do, and how they were going to do it. They told us that it would take some time to install all the windows and doors we had ordered, and they finished ahead of time. The installers were knowledgeable, polite, and professional. We would have them back in our home any time we needed to add new windows or doors. We especially liked the tilt and turn patio door we purchased, we had never seen anything like it and we fell in love with it when we started using it.