Maple Leaf Locksmith

Locks & Locksmiths
798 Wilson Ave Toronto ON M3K 1E2
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Joanne in Toronto
Joanne in Toronto
0 reviews Toronto, ON
0/10

Keyless car FOB

Amir, of Maple Leaf Locksmith, duplicated a keyless FOB for my VW. My original car FOB was returned to me changed, it no longer started my car as originally programmed. Amir told me not to worry about it. I drove my car for 10 days and the battery started feel drained, then FOB no longer worked. Called Amir to advise, said must be my car that was the issue. The same thing started happen with the FOB I purchased from him. Again called Amir, told must be my car but he would take a look at it if he had time to come by. Never came by. Next day, my car did not start, battery was fried as advised by VW dealership. Key FOBs checked by mechanic and I was told my original FOB and FOB I purchased from the company was incorrectly programmed. Not only did I pay for diagnostic fees, new battery, but had to get a new starter and electronic trunk latch. (Cost is now at $1,000). Amir did give me my money back for the FOB but will not take responsibility for his grave error. My original dealership FOB is also un programable due to his error and I am still living this nightmare as the mechanic believes there may still be issues. BTW, never have I had problems with my car until Amir screwed up the programming on the FOBs. I also went to a few mechanics for different opinions, all agree, error made by Amir which caused serious and severe electrical damage to my car.

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Company Response

We are a highly reputable company, and we work on VW cars on a daily basis and never had any issue. Your car had pre existing conditions before you came to us.
As a highly reputable company we fully refunded you on the key that you purchased from us and let you keep it. Taking the loss on us. The fact that you have a bad starter, old battery and a broken trunk hatch has nothing to do with a new key being added, and therefore you are responsible for fixing your own car, not us!
We wish you all the best in the future.