Doobay from Stanford HVAC is unfaithful and deceiving. Sadly he doesnt warranty what he promises. Stay away from this guy - Doobay. Dont feel sorry for him. He gave me a 1 year warranty to cover my AC and he wont do it. I called him last year August 2019 and he said he will cover me till October 2020. Last year he fixed a leak and filled the freeon. Called him this year, tells me that having the freeon is criminal offense. I made few calls freeon is available just being phased out. He didn't stay promise to his words. I will be replacing my AC but won't be doing it with him.
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Here is Doobay response:
Your old R22 system had a leak I add a leak sealant and refrigerant after a year It leaked again You wanted me to add the refrigerant to leak in the environment. I advised you to replace the system and I will discount the cost from the new AC and you refused.
My reply to his response:
You added the leak sealant last year and you promised to have me covered till October 2020. I can post the card on which this was written. This is about the promise you made. You shouldn’t mislead a customer into a promise you can’t keep. Last year when you added the R22 refrigerant with leak seal, for which you charge me extra, you agreed to pump more R22 if it leaked and now you are backing out. This guy offered me $200 discount. He is charging $2800 -$200 discount for the same AC people are willing to install for $2000-$2300. This guy is a unfaithful and rip off.
- Approximate cost of services:
- $450.00
- Company Response
Your old R22 system had a leak I add a leak sealant and refrigerant after a year It leaked again You wanted me to add the refrigerant to leak in the environment. I advised you to replace the system and I will discount the cost from the new AC and you refused. I have over 20,000 customers who is happy with my work.