Brian has been working in the field for over 10 years. My understanding is that he contracts himself to other installers like Home Depot and Reliance, but also does his own work. He put down drop sheets, Was MORE than happy to explain what he was doing because I was curious. He was very tolerant of my annoying (barking Dog) and took his time to do a good job. He showed up on time, Explained Why he was doing things the way he was, and before he left he took complete measurements and topped up the coolant (although it would have "worked", and most installers just assume the coolant in the Units work, he always double checks before leaving)
Brian is straight forward, shoots from the hip and is completely honest. He was up front with pricing, was nearly $1000 less than reliance and also a Hamilton Local. I'd much rather help a local, Hard working, Honest family man out than a huge conglomerate's CEO buy a 3rd vacation home.