Door Ace Your Garage Doors & Gates Co. Ltd

Garage Doors & Hardware
Burnaby BC V5A 3R5
Write a Review
Write a Review
Website
HomeStars
Garage Doors & Hardware
Door Ace Your Garage Doors & Gates Co. Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Door Ace Your Garage Doors & Gates Co. Ltd

Average customer rating:
9.4 10 (7 reviews)

Sort by

Marjorie
Marjorie
9 reviews Vancouver, BC
10/10

Garage door replacement

John responded almost immediately to my service request and over a weekend we decided on the style, colour, and trim for the garage door replacement. He was able to order the replacement and installed it on Monday. He arrived on time and completed the installation in about 4 hrs. and removed the old door and rails. I was very impressed with his efficiency.

Was this review helpful?
Company Response

Thank you Marjorie for the review. It was nice to provide you the service. Our goal is to reach our costumers satisfaction. If you will have any questions or if you need any other services, feel free to call or mail us.

We also provide services as:
- all type of repair services for commercial and residential garage doors
- new openers (belt drive, chain drive, jackshaft side mount opener for high lift system) and installation.

H
H
24 reviews North Vancouver, BC
10/10

Garage Door Installation

We are very pleased with both the service and the product we received through Door Ace. John responded promptly to our initial call, emailed a quote based on the size and style of door we wanted , and came to our home to talk to us in person to discuss installation and show us the colour palate. We obtained three quotes and his cost was much more reasonable than the other two. The Amarr door came in the colour we wanted so that too was a deciding factor. The door took three weeks to arrive and John called us promptly to set up an install date, which we made for the next day. John arrived on time, dismantled the old door which he took to recycle and dispose of, and installed the new door with skill and ease. He answered all our questions during all stages of this process and was always approachable and professional. We would recommend John and wish him well in his business.

Was this review helpful?
Company Response

Thank you for the kind words. It was nice to provide you the service.
We also provide services as:

- all type of repair services for commercial and residential garage doors
- new openers (belt drive, chain drive, jackshaft side mount opener for high lift system) and installation

RSwitz in Surrey
RSwitz in Surrey
1 review Surrey, BC
6/10

torsion springs

had door ace change torsion springs on door, excellent service was there in 30 min, but charged $330 for 2 torsion springs, can buy same springs at on line for 76.00 for the pair , charging way too much for springs, price on parts not so good

Was this review helpful?
Leroy o.
Leroy o.
2 reviews Langley, BC
10/10

New garage door.

I'm a general contractor based in langley and I have been struggling with finding a reliable garage door contractor until now. I requested pricing from John which he sent over within a few hours, the clients couldn't decide so he ended up sending over several different estimate for the options to aid their selection. I received the go ahead on Thursday and John arrived Friday to complete the install, all done within a few hours and clients are very happy with everything!
Thankyou John, see you on the next project!

Was this review helpful?
Company Response

We are appreciate your business, thank you for choosing Door Ace.

A J.
A J.
1 review Port Coquitlam, BC
10/10

Replace garage door coil.

Quick, prompt and efficient. No up selling. I would call on this company again. I was able to get the work done within 2 hours.

Was this review helpful?
Company Response

we are appreciate your business, thank you for choosing Door Ace.

ch
ch
1 review Langley, BC
10/10

Garage door repair

He was Fast and friendly and there is a three year warrently in the springs that he replaced

Was this review helpful?
Company Response

Thank you for choosing Door Ace.

Driver
Driver
2 reviews Vancouver, BC

First Review

10/10

Grate door repair

Excellent, prompt, efficient friendly and extremely well done

Would recommend to anyone

Private ‘Roth,’rlylhlpy’4 r[tphle’t-pl’teh

Was this review helpful?
Company Response

Thank you. Your feedback is important to us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Door Ace Your Garage Doors & Gates Co. Ltd

New products:
-New garage door (supply & installation)
-New motor, remote, keypad
-Free consultation
Services:
-Broken or weak springs
-Broken or loose cables
-Lack of lubrication
-Worn out binding rollers
-Inspection and alignment of safety sensors
-Lubrication of guide rails, springs and hinges
-Problematic motors repair
-Examining: door balance, the drums
-Inspection of: -weather stripping, overall door condition, motor sensitivity, force and limits, the hinge screw torque.
-Excessive noise garage doors
-Garage doors that don’t open fully or close all the way

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage doors
SERVICES
Alt type of services
BRANDS
All brands
STYLES
All different styles
WEBSITE
http://doorace.ca
PAYMENT METHOD
E-Transfer, Cash, Cheque, All Major Credit Cards
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.