This was a large back yard renovation, and we are so happy with the final results. From start to finish, Jesse and his Team (Derek, Jeff, Steve, and Jake) were absolutely wonderful. Jesse Was very professional and honest, from the start. His quote was bang on in writing, and he informed us prior to starting, that it would not change, unless we had anything to add, (which we did). His quote’s for the add -ons we had done, were fair, and well worth it. Time line- We did have a unforeseen delay, with the deck, due to the city permit process and changes that came into effect this year. Jesse was persistent with the City, and kept us informed along the way. We were always informed by Jessie or Derek as to when things would be dropped off like wood, gravel, stones etc. We were always aware of when they would be here, and when they were not. We knew what they would be accomplishing day by day because they told us. They were always on time, and they made sure they cleaned up at the end of the day. The supplies they used were second to none, if Derek didn’t like something, he changed it. Derek would ask, what way we wanted gates and doors to swing, what type of hardware we wanted etc, after seeing how meticulous he was, I just said you pick the hardware I trust your judgment. Jesse’s Team works very well together, communication between Jesse and Derek was ongoing and we felt like we were always kept in the loop. What a great team. Thanks Jesse, John and I are so grateful we did the research, got 5 quotes and picked JC unlimited contracting.
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- Company Response
Thank you for your very detailed review, we are flattered.
Sometimes in the renovation business comes unforeseen delays that can arise. Standards , city's bylaws , and codes are constantly changing /updating and we must adapt /abide to these standards at all times to ensure our safety as well as our customers. We greatly appreciated your understanding and patience.
Keeping our customers involved throughout the entire process to help alleviate any stress is of the utmost importance.
We are very happy you and John are loving your new back yard space. And appreciate all your positive feedback as well as recommendations.