We hired Rock Solid to do a renovation in our basement that included removing drywall, waterproofing, replacing flooring, removing a wall, moving laundry, and renovating a bathroom.
While the workmanship was decent, our interactions with Josue were frustrating. He consistently promised things and then failed to deliver in the time he said he would.
He told us originally that the job would take three weeks. We knew this was optimistic, so expected more like six weeks. In actual fact the job took more than three months. Often Josue and his crew wouldn’t show up to work for days and days. Sometimes I would see them for 1-2 days in a two week period.
Josue consistently overpromised and underdelivered.
The last straw has been that during their work, he and his team took apart the outside door frame on our basement door. He did this during a rainstorm when water was getting into the basement and they wanted to figure out where it was coming from. They did not ask us before they did it. He sent me a video of him and his guys destroying it and promised they would fix it. It was destroyed on Aug 6, 2019. We have been waiting since then for some resolution. He said he was coming in January to do it, but clearly is not coming back now. He has his money and has washed his hands of this job.
The renovation ended up being long and very stressful and we will not hire Josue again.