ROOTERWORX

After a lengthy absence we returned home to find water damage in our basement. Called our plumber who could not discover cause. Plumber suggested it might be result of a backup in main pipes. We called Rooterworx and, despite the late hour, Oleg and crew arrived within hours of our call. Oleg investigated and using a camera to snake down was able to show us on his laptop that the main pipes leading to the road were all clear and unobstructed. We have lived in house for 35+ years and have mature trees on property and Oleg (and the camera) confirmed neither tree roots nor other obstacles were impeding flow or causing backup. Although it was very late at night Oleg stayed to investigate issue. He diagnosed the cause as a crack/poor waterproofing/poor drainage in foundation. He showed us (with pictures) what he would do to correct the problem. We agreed to have him do the work. The very next morning he sent over someone to remove the damaged drywall and spray the mould. As the remainder of the work would take place outside the house we didn't need to be there and were able to return to our cottage. Oleg and crew started the work a few days later. He kept us informed of the progress of the work and sent us pictures of the various stages as the work was being done. The work has now been expertly completed exactly as promised. I would not hesitate in recommending Rooterworx. They are prompt and reliable. Oleg is a true professional. He was pleasant, responsive and delivered what he promised. The work was done efficiently, on time, and in a solid professional manner. I believe the price quoted was fair for the work to be done which is why I didn't even bother to get a second quote.