Terrible service and not accommodating. I bought a toilet to be installed in a home I’m renovating and not only did it come in parts, but it was cracked! I had to pay the plumber twice to install and then try to fix the leak. He told me it was cracked. I spent $400 on plumbing. Had to uninstall drive back and asked this time for one that was ready to install not it all little parts, even the plumber said it was the crappiest toilet he has ever seen (pun intended). They did not agree and argued that they should not even be replacing this one. This time 3 boxes were opened and all of them had cracks!!! The worker said he’s not opening any more boxes after the 4th one, that one was damaged as well but much less. I will never buy there again. Poor customer service and terrible products. I also bought door knobs and 3 were broken!
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