The Grounds Guys Of North Calgary - Out of Business

Landscape Lighting
Calgary AB T3K 0T1
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Landscape Lighting
The Grounds Guys Of North Calgary - Out of Business
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67%

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Reviews by rating (past 12 months)

Reviews for The Grounds Guys Of North Calgary - Out of Business

Average customer rating:
8 10 (4 reviews)

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William in Calgary
William in Calgary
0 reviews Calgary, AB
2/10

Sprinkler System and Spring Clean up

Was going out of town for an extended time so I had these guys come in to see the scope of work and show the crew (including Owner), what I needed done. I added detaching the lawn and aeration as my spouse had just had a procedure done so didnt want her raking and clearing the lawn. The communication was shockingly poor. Even the employees recognized this. To the point where we allocated time and a whole day out of our work schedules to be present only for the employee to do only an hour of work and postpone without telling us what was going on. The manager literally told me his time was more important than ours. needless to say the sprinkler never got repaired, they showed up at 9am on a Saturday ( as scheduled), didn't call prior, didn't call when they got there, didn't ring the bell and only left a note at the front door and left. the only thing that was 'completed' was the lawn aeration and de-thatching, which had to be redone by my spouse despite her difficulty (we have pictures of the yard waste bin overflowing to prove it).

I usually give people the benefit of the doubt, because I understand miscommunication happens, but when it happens repeatedly even after having a discussion over and over again....There's no excuse.

Will never hire these guys again, and I wouldn't recommend them either. You know how terrible things are when the employees are themselves frustrated.

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Company Response

The Grounds Guys of North Calgary is so sorry to read you weren’t satisfied with your service. We are part of a franchise, and do not have any customer records with your name. We hope to help you ID the provider you worked with – please contact our office at (403) 903-4561 (NorthCalgary.Owner@groundsguys.com) with your full address with contact information and we will pass along your feedback to our corporate office team and the correct franchise to request a follow up. In the time being, would you be willing to remove this review – as it does not reflect service our team provided.

DK
DK
1 review Calgary, AB
10/10

Fall Cleanup

Fantastic guys to have do your job! Recommended by a friend and was impressed with them.

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Company Response

Thank you for the feedback.

Ope
Ope
1 review Calgary, AB
10/10

Contract for Snow removal

Great work! Even though I called last minute they were very quick and efficient. Look forward to continue working with them. Thanks guys!

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Company Response

Thank you!

2kdmjr69
2kdmjr69
1 review Calgary, AB

First Review

10/10

Landscape, patio stones

Sod , trees ,paving stones patio ,multichannel ,very professional and courteous, thanks Ground Guys great job!!

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Company Response

Thanks!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Grounds Guys Of North Calgary - Out of Business

Landscaping Services in North Calgary. . . Trust Our Lawn Care Professionals to Keep Your Yard Looking Its Best! If you are tired of taking care of your yard all year round, The Grounds Guys of North Calgary is here to help. We provide exceptional landscaping services to customers in ...
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