Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Penguin Heating & Cooling Technologies

Heating & Air Conditioning
Winnipeg MB R3J 1J9
Write a Review
Write a Review
HomeStars
Heating & Air Conditioning
Penguin Heating & Cooling Technologies
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

25%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Penguin Heating & Cooling Technologies

Average customer rating:
3.3 10 (3 reviews)

Sort by

Private User
Private User
Private User reviews Winnipeg, MB
0/10

FURNACE AND AC INSTALL

STAY AWAY
THANK GOD I CAN PICK 0 STARS BECAUSE 1 STAR IS TOO MANY
RIP OFF COMPANY
INEXPERIENCED TECHNICIANS DON'T KNOW HOW TO INSTALL OR REPAIR
DON'T BELIEVE THE FAKE 5 OUT OF 5 STAR REVIEWS
REMEMBER THE LOW REVIEWS ARE THE REAR ONES
BE WARNED FIND SOMEONE ELSE

Was this review helpful?
Furnace rip-off  in Winnipeg
Furnace rip-off in Winnipeg
1 review Winnipeg, MB
0/10

Furnace installation and warranty repair

I purchased a furnace and air conditioning system from this company and the service and repair work has been below standards
First problem was on the installation when it didn’t pass inspection because the furnace was installed backwards. Instead of replacing the furnace or at least the furnace housing it just turned around and now my new $10,000 unit has a big patch on the side of it.
Latest issue is the unit won’t start up and the issue is faulty pressure switches
This time they changed my wife for I diagnostic fee
For a warranty problem
To perform a diagnostic on this furnace all you do is look in a little window at a light and count how many blinks it does for that this company changes $130
Remember this unit is only 2 years old and is under warranty
They are all ready getting paid for parts and labour from the equipment manufacture
In short the two service man the were sent out to repair this unit had no idea what they were doing and were only with the company for a couple of weeks
They spent more time on the phone than repairing the problem
By the time they went back the the office to pickup the parts it was getting late in the day and the replacement parts that were installed turned out to be defective as well
As it stands the furnace is operating but not as efficiently as it was designed and I’m still waiting for them to correct the problem
I phoned the order and complained about the service charge on a unit that is under warranty and they were unwilling to credit the service call
At that time I let them know I currently have 8 more years or yearly inspections that I will have someone else do simply because they are charging a customer for service that they are already being paid for by the manufacture
I WILL NOT RECOMMEND THIS COMPANY TO ANYONE

Was this review helpful?
Private User
Private User
Private User reviews Winnipeg, MB

First Review

10/10

Furnace, A/C and Hot Water Tank Combo

The penguin rep had called me the other day and offered to send an energy adviser. The lady that came from Penguin was very nice and knowledgeable, and took care of all of our concerns. We just had the furnace, air conditioner and boiler installed today and we couldn't be any happier with the service. The techs were efficient, polite and wore shoe covers. Highly recommended

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Winnipeg?