Home Build S.A.

I contacted Rafael for a quote on renovating our upstairs bathroom. He was very responsive and came over within days to take notes and measurements and on the same day, he provided a very detailed quote outlining the entire scope of work, payment schedule, along with a sample contract. Part of the renovation we had in mind was changing the layout of the bathroom and Rafael was very honest with what we could or couldn't do. I had been in contact with numerous contractors in the past and never hired anyone due to not feeling comfortable with uncertain quotes and vague scope of work descriptions. I wanted a contractor who could show me where my money was going and exactly what they were going to do, along with the timeline and costs, so I was really impressed with Rafael.

On Day 1, Rafael and his team arrived on time and prior to starting work, they made sure to cover the floors and carpeted stairs. I had also mentioned to one of Rafael's guys (Javier) that our front door was fairly new and it easily dented and asked if they could be careful. Within minutes, Javier called me over to show me that he had covered it up with cardboard and taped it up to protect it.

Rafael's team is very professional and hardworking. Everyone he brought in (plumber, painter, etc.) was great. We especially liked the plumber, Carlos!

The project was on schedule and they even finished earlier than what was outlined.

They kept the work area very clean throughout the project - it was cleaned and vacuumed at the end of every day. With a young child, this was very important!

Rafael was very responsive whenever we had questions. He came by regularly to check in on everything and update us on the progress. I never felt like he was putting us off or ignoring us. He's continued to be very responsive even after the renovation was done when I contacted him for a referral.

During our final walk through, we noticed small things that needed to be corrected, and upon informing Rafael, he arranged to have these issues corrected right away, as minor as they were. His main priority was to ensure our complete satisfaction. We were very happy with the work. Our bathroom looks amazing, and we've received many compliments on it. The workmanship was excellent - as someone who's very detail-oriented, I'm very happy.

We would recommend Rafael and his team to anyone. We plan on using Home Build S.A. to complete other renovation projects we have in mind.

- Jenn & Phil